The Portage Lake Golf Course is pleased to announce the launch of its online store. The store provides the online purchase and registration of season passes, cart storage, cart leases, club lockers, range passes, league memberships, golf lessons, and merchandise. Visit the online store at: mtu.news/2Exigeb for all of your golfing needs!
We’ve all seen that outlet that is filled to capacity. Extension cords everywhere and cords tangled in a knot that has no foreseeable end. Did you know that this situation could be a fire hazard and an example of poor electrical safety practice? This week’s safety tip of the week is dealing with electrical safety.
An easy thing to remember is to unplug appliances when they are unused, this also saves money on electric bills.
When unplugging a cord, pull gently at the plug rather than the cord itself.
Replace and damaged electrical equipment immediately; do not attempt to repair equipment unless qualified and authorized—you wouldn’t was to shock yourself.
Do not use electrical equipment in wet or damp conditions without a ground fault circuit interrupter—water conducts electricity and could seriously injure you.
Do not tie power cords in knots; this can lead to short circuits. Only use extension cords for temporary use.
Do not overload outlets with power strips and adapters.
Allow air circulation around appliances to prevent over heating, and use light bulbs with the correct wattage to prevent overheating.
Switch power tools OFF before connecting them to a power supply.
Poor Electrical Safety Practice has the potential to start a fire—if you find you self in that situation call 911 immediately.
For other information visit the OSHA website: osha.gov/Publications/electrical_safety.html
Ashley DeVoge, Manager, and Erin Kemppainen, Office Assistant, both from the Central Ticketing Office, attended and presented at the 39th annual International Ticketing Association Conference and Exhibition (INTIX) in Baltimore on January 23-25.
The INTIX Annual Conference and Exhibition, is considered the most important event of the year for entertainment ticketing professionals. The conference is attended by those who are directly or indirectly involved in ticketing the arts, professional sports, college athletics, arenas, fairs and festivals, ticket distribution, and entertainment management.
Ashley and Erin’s presentation titled, “The Workflow Diet: Making Work Processes LEAN,” focused on Continuous Improvement and creating a more agile and efficient workplace. The presentation introduced the efficiency ideology, Lean, and tried-and-true concepts like PDCA’s (Plan, Do, Check, Adjust), 5’s and Kanban Boards, and revealed how using them can improve anyone’s workflow. Attendees learned how these tools helped transform the ticket office here at Michigan Technological University. The presentation was very well received—Ashley and Erin were given a lot of positive feedback as well as requests for copies of the presentation from attendees to plan improvement events for their own ticket offices.
Mittens VS. Gloves
Gloves may look fashionable but using mittens are much more safe. When your fingers are able to touch each other inside mittens, they generate more body heat than when they’re inside gloves.
Warm up Before Shoveling
Before you shovel all the snow and ice outside of your home or workplace, do some stretching exercises first. Alternatively, marching in place or walking for a couple of minutes will warm up your muscles, allowing you to work more efficiently and reduce the risk of injuring yourself.
Have some rock salt and kitty litter or sand on hand. Rock salt helps melt the ice on slippery surfaces. Kitty litter and sand gives temporary traction.
Warm up Before Driving Off
Just like stretching exercises before working outside prevents injury to you, warming up your vehicle prevents damage to your car, too. This also helps reduce the moisture condensation on the inside of your car windows. Remember, though, not to warm up your vehicle in a closed garage.
Report those Damaged Lines!
After a winter storm, immediately report any downed power lines or broken gas lines in your area or workplace.
The Office of Information Services (OIS) donated one full scholarship that allowed a student to participate in the LeaderShape® Institute.
The LeaderShape® Institute is an intensive week-long leadership development experience that is designed to help young leaders learn to “lead with integrity.” This highly interactive program provides the tools for individuals to:
- Act consistently with core ethical values, personal values, and convictions
- Develop and enrich relationships
- Respect the dignity and contribution of all people
- Believe in a healthy disregard for the impossible
- Produce extraordinary results
The LeaderShape® Institute uses interactive program methods rather than classroom lectures—everyone is a teacher and everyone is a learner. At the LeaderShape® Institute, participants create a LeaderShape® Breakthrough Blueprint they can begin to implement as soon as they leave. The objective of each participant’s blueprint is to produce extraordinary results in their organization and their institution during the next nine to 12 months.
The Michigan Tech LeaderShape® Institute continues to be very popular after almost a 20 years at the university.
OIS is proud to have contributed to an organization that instills leadership abilities into young people. OIS staff members believe in leadership by relationship building and collaboration and are pleased that a long-running institute provides this training on the Michigan Tech campus.
Find a video of participants and more information about by the institute at the LeaderShape® website. http://www.mtu.edu/student-activities/leadership/leadershape/
Inclusive Access is a method of delivering online courseware (in the form of interactive materials and e-books) in place of traditional printed text. The Campus Store, in conjunction with publishers, e-book vendors, and campus faculty, is participating in the inclusive access program to help offset course material costs and increase opportunities for student success in the classroom. It was first used on our campus during the Fall 2017 semester with two Engineering Fundamental courses, students saw approximately a 33% savings (negotiated by faculty with publishers) on their course materials. For Spring 2018, we expanded the program to include select sections in three additional departments: Electrical Engineering, Mechanical Engineering, and Mechanical Engineering Technology. Course participants are contacted via email before the beginning of the semester explaining the program. They are offered an opportunity to opt-out of the inclusive access program at the beginning of the semester; however, students are encouraged to stay enrolled in the program. If students choose to opt out of the inclusive access program, it will require them to acquire course materials on their own. If students wish to download the digital content and access it beyond the duration of their course, additional fees may apply. The Campus Store has also experienced benefits from inclusive access in the matters of less processing and storage of inventory, reduced costs on purchasing and shipping, and an even more open line of dialogue with faculty and administrators. The Campus Store will be looking to expand the inclusive access program for the Fall 2018 semester.
If you have any questions or would like more information, please feel free to contact us at firstname.lastname@example.org.
Read more about Michigan Tech’s Campus Bookstore at https://www.bookstore.mtu.edu/michtech/
A Dashboard is a visual tool that allows you to view data in real time. When coupled with your Key Performance Indicators, you can build a dashboard that enables you to gauge the health of your organization or business unit at a glance.
Best Practices for Developing a Dashboard
Dashboards normally have limited visual space, so choosing which metrics are displayed is a key decision. Remember that the goal of a Dashboard is to display only the most critical data and metrics to provide your staff with an “at a glance” view of how well they are meeting the business objectives.
“A picture is worth 1,000 words.” This is a great rule to use when trying to make your dashboards. Try to keep things as visual as possible with different chart types, colors, shapes, or interactivity and try to avoid turning your dashboard into a big spreadsheet.
When you start developing your dashboard, think about how you are going to keep it up-to-date. Your dashboard is only as accurate as the data it’s based off of, so determining the refresh rate of your dashboard should be taken into consideration.
The easier your dashboard is to access and use, the greater the chance that your staff will buy in to this new idea.
Avoid the following Pitfalls
Adding in too much complexity during your starting phase. Keep it simple at first, and build in complexity once you have buy-in from your staff and have communicated your metrics.
Ensure that your metrics have been defined and communicated to your staff so that everyone is on the same page. Displaying a metric that your staff does not understand, not only takes up precious space on your Dashboard, but it adds in a level of confusion that could affect your staff’s level of buy-in.
Avoid clutter and non-value-added visualizations. Keep it simple and only include your most important metrics.
When developing your dashboard, be sure to account for the additional time and resources it will take to maintain and modify them.
Make sure that your metrics are aligned with your organization’s goals. Revisit your set metrics periodically to ensure that you are charting the correct course to achieve success.
Displaying poorly designed charts or graphs may add more confusion than understanding to your dashboard. Avoid this pitfall by having some outside eyes review your dashboards.
Contact us for Help!
For further information or questions, please contact the Office of Information Services.
Business Operations has facilitated a pilot project designed to gather and organize the special operating hours from the various departments on campus into a single source. This special operating hours project was initiated in 2015 when the daily Tech Today feed was overwhelmingly populated with special notices from departments across campus communicating their specific hours for the fall, winter, and spring breaks. The ultimate goal of the project is to have Tech Today serve as a reminder for departments to submit their special operating hours to Business Operations where they will be posted on the /Business-Operations main page. The ultimate list of the department’s operating hours is also linked to from Michigan Tech’s main page.
According to Google analytics, the Business Operations website has been visited over 750 times in the last month that the special operating hours report has been active.
You can find the special operating hours form and list on the business operations website at mtu.edu/business-operations.
Did you use the Special Operating Hours webpage?
—Written by Rylie Store, Office of Continuous Improvement
Two students in Michigan Tech’s Office of Continuous Improvement, Ari Laiho and Rylie Store, initiated a kaizen with the university’s ski hill, Mont Ripley. During the winter, Ari and Rylie also work at the ski hill as instructors.
The kaizen group identified the “current state” using a process mapping tool called swim lanes. Once the process was mapped out, the group was able to clearly see areas of waste, or inefficiencies. The team discussed each area of waste to determine its root cause and then moved forward by establishing counter measures to tackle the given waste.
After all of these improvement efforts, the hope is to have a program that flows smoothly on all levels. This would allow for flexibility to incorporate some fun days into the lessons, increasing customer satisfaction. The improvements would also promote a higher level of consistent progression of ability for each student. Next to creating a program that flows and satisfies all that are involved, the desire is to also align the program more heavily with the mission of the Professional Ski Instructors of America association by inspiring a lifelong passion for skiing and snowboarding.
Some of the areas addressed included:
Problem: Information that the Ripley Kids Coordinator receives from the registration forms tends to be incorrect. Solution: Define each area of the registration form so that there is a clear understanding of what is being asked.
Problem: Customers are unaware of the details of the Ripley Kids program. Solution: Host a Meet and Greet session for parents to come to the ski hill and meet the staff and receive a packet containing all of the details & FAQ’s
Problem: It’s difficult to keep track of all students at all times, or to point them out from a child skiing through general admission. Solution: Purchase helmet covers, each group will have a different color (including instructor). Vibrant, and easy to spot from a distance while promoting safety.
For more information about this or other Lean Events, please contact the Office of Continuous Improvement or visit their website at mtu.edu/improvement.