Archives—November 2017

New Initiatives—Policy Biennial Review

—Ann Kitalong-Will, University Policy Office

Michigan Tech’s Policy Office maintains the University Policies and Procedures Manual, ensuring that administrative policies are developed using best practices in policy administration and are in compliance with Board of Trustees’ policy. According to Board Policy 3.2 University Administrative Policies and Procedures, all university administrative policies must be enacted, published and periodically reviewed using uniform standards and formats.

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To ensure that University policies are up-to-date, we have implemented a biennial (every two years) formal review process. Please note that any office may still update their policies through our office at any time; this formal review is intended to be responsive to any change in regulation or legislation impacting policies, reflect updated practices and position responsibilities, and any other specific revisions that may be deemed necessary.

This process will begin in late November and will proceed through the spring of 2018.

On the Road—Ann attends the Diversity & Inclusion Conference

Kitalong-Will PictureAnn Kitalong-Will, Executive Director for Business Operations in the Office of the Vice President for Administration, attended the Diversity and Inclusion (D&I) Conference and Exposition in San Francisco, October 23-25. This annual conference is sponsored by the Society for Human Resource Management (SHRM).
The D&I conference provides opportunity to exchange ideas and best practices to grow a globally inclusive workplace through programs and knowledge-sharing that support employee development. Ann will be working toward enhancing Michigan Tech’s work-life initiatives by developing inclusive programming to support the University’s increasingly globally diverse employees.

Office of Information Services Website Launch

The Office of Information Services (OIS) announces the launch of its new website!

OIS serves the Vice President for Administration division in an information support role. Our key areas of expertise include Business System Analysis, IT Project Management, and Business Intelligence and Data Visualizations.

Our mission is to engage people, cultivate continuous improvement, and innovate through technology and process to enhance strategic decision making as one administration.

We partner with each business unit within the Vice President for Administration division to assist in improving our business processes through the use of innovative information systems and services. We believe in, and use in our daily work, lean methods and the tools of continuous improvement.

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We are dedicated to advancing the mission, vision, and goals of the University through effective and efficient information support services.

Visit our website to view the service catalog, common questions about dashboards and information analytics.

For further information or questions, please contact the Office of Information Services.

Cayce Will Attends EDUCAUSE 2017 National Conference

Picture of Cayce WillCayce Will, director of the Office of Information Services, attended the EDUCAUSE Annual Conference held October 31 – November 3rd in Philadelphia, PA. EDUCAUSE is a non-profit association and the foremost community of IT leaders and professionals committed to advancing higher education. Cayce attended sessions covering enabling data driven decision making, strategic leadership and partnership in higher education, and IT governance and policy. Top IT Issues in Higher Education fell within four themes, Students, Data, Security, and Planning and Funding. Information Security was the number one issue again, for the third year running, while student success, and developing institution-wide IT strategies, came in second and third.

For further information or questions, please contact the Office of Information Services at or visit the the OIS website at

Facilities—ET and Internal Dashboards

In an effort to improve transparency and customer service, Michigan Technological University’s Facilities Management Department has adopted the use of online dashboards to provide answers to frequently asked questions and quick access to regular reports.  The dashboards are an opportunity to have the needed information available even when Facilities employees are not at their desks. The dashboards contain information regularly requested of Facilities Management such as project lists, Board of Trustee reports, links to master planning documents, or ones that are used and reference often within Facilities Management. A version of a dashboard was created several years ago by the previous interim director – before moving to a cloud-based solution. The goal behind creating these dashboards was to be able to find the items that customers and employees were looking for on frequent basis. This system allows people to find answers wherever they are, without having to wait for a response from someone in the office at the time of the request. This cloud-based solution allows for instant information updates and excellent customer service to all members of the campus community.

Facilities Internal Dashboard

For more information on dashboards and how they can help your department, please contact the Office of Information Services at 906-487-2129 or visit their website at