Tag Archives: Facilities

Facilities—ET and Internal Dashboards

In an effort to improve transparency and customer service, Michigan Technological University’s Facilities Management Department has adopted the use of online dashboards to provide answers to frequently asked questions and quick access to regular reports.  The dashboards are an opportunity to have the needed information available even when Facilities employees are not at their desks. The dashboards contain information regularly requested of Facilities Management such as project lists, Board of Trustee reports, links to master planning documents, or ones that are used and reference often within Facilities Management. A version of a dashboard was created several years ago by the previous interim director – before moving to a cloud-based solution. The goal behind creating these dashboards was to be able to find the items that customers and employees were looking for on frequent basis. This system allows people to find answers wherever they are, without having to wait for a response from someone in the office at the time of the request. This cloud-based solution allows for instant information updates and excellent customer service to all members of the campus community.

Facilities Internal Dashboard

For more information on dashboards and how they can help your department, please contact the Office of Information Services at 906-487-2129 or visit their website at mtu.edu/ois.


Updated Facilities Management Capital Request Form

The capital project request process has been in place since May 2011 and applies to remodeling, building additions, landscaping, or exterior site work. The Capital Project Request (CPR) Form begins the process and should be used for all new projects.

Based on customer feedback, the CPR form is a revised version that replaces the three separate forms that were required prior to the revision. The new digital form allows for electronic signatures as well as the ability to attach any supporting documents. The electronic process keeps all relevant documents together and allows for easy retrieval for project information, up to date tracking, and early notification of potential projects.

00-15-04AdminSidewalkdrawings_Page_1The electronic process also allows the documents to be shared electronically via email, and will eliminate the need to print hard copies to then circulate through campus mail for signatures. People out of the office are now able to electronically sign the documentation, saving the submitting department’s time and avoiding costly delays in the project. The new process eliminates hard copy documents and keeps the workflow from being lost or misplaced, which would require re-submission and result in a potential delay of the project.

The CPR form requires the approval from a department director or dean from the requesting department. Further, the financial requirements and indexes are requested up front which encourages the customer to think about budgets and timing. This requirement guarantees that the project has been vetted and that the estimated cost has been discussed and approved.

Finally, a section at the end of the form allows for notes to be added to help track the process or describe any changes that occurred during the process.

The form and instructions are located on the Facilities website.