All posts by Stephen Patchin

The Importance of Recruiting Efforts, Don’t “Poison the Well”!

Career services departments on college campuses across America answer student inquiries on topics from resumes to where to find a job. A growing area of student frustration that has risen is communications with companies during the hiring process. Questions such as; how do I know if they got my on line application; when should I hear back from them after the interview; how often should I contact them before I become annoying; and why don’t they let me know if I received the job? With the labor market tightening this lack of corporate follow up is now producing a backlash from this young workforce.

Future Workplace LLC and human resource software company CareerArc Group LLC surveyed job candidates on this topic. Nearly two thirds of these candidate stated they were less likely to purchase goods and services from an employer who treated them poorly during the recruiting process. This trend is also impacting recruiting efforts.

Recently, a panel of engineering and information technology students were questioned by Michigan Tech’s Career Services Corporate Advisory Board members. Company representatives inquired what made a positive recruiting experience, their answers included:

  • Don’t make me fill out long on-line applications
  • Make us feel like you want us
  • Be sincere in your interest
  • Acknowledge receipt of our application
  • We place a high value on positive experience(s) with recruiters

Students went on to explain the type of work they expected in co-ops and internships work opportunities (and we would add full-time opportunities). They want meaningful assignments, hands-on focused work, and projects where they could see a start and a finish. There must be evidence of progress and impact to company operations.

Where did students get most of their information about a company and its culture? Number one source was their peers that had worked/do work at that company or had interactions with their recruiters (including what they had heard from other students). Take note companies interested in recruiting highly sought after candidates in STEM related careers, lack of follow up in recruiting or unstructured co-op/internship opportunities will not only poison your bucket of recruits, but potentially the whole well in both the short and long term


Next Generation of University Career Services Annual Reports

Habit number two of Stephen Covey’s successful book The Seven Habits of Highly Effective People is “begin with the end in mind.” This is the mantra of incoming college freshmen and their parents across the country. Some refer to it as the return on investment, but the bottom line is what are the job prospects and what will be their starting salary for careers in the major they are considering. Like a person who reads the end of the book to find out what happens, they forget to pay attention to the most important aspect of their education, the importance of engagement in their collegiate journey, the heart of each book that defines the value at the finish.

Members of the National Association of Colleges and Employers collaboratively worked together to identify key career competencies that have been identified as necessary tools for personal and professional success. The competencies include: critical thinking/problem solving, oral/written communication, teamwork/collaboration, information technology, leadership, professionalism/work ethic, and career management. But how do students acquire these in their collegiate experience. Acquiring each one is not a pill they can take or one class they can participate in. Each student acquires them through a unique series of experiences that they choose to engage in, that matches their interests and aptitudes. One size does not fit all, and it shouldn’t.

Career Services annual reports at higher education institutions across the country focus on “the end” or results which include placement rates and annual salaries. They fail to tell the story of the student’s journey in relation to the outcomes they earn at the end of their collegiate experience. Michigan Tech’s Career Services 2015-16 annual report takes you on the journey of our students from their first campus visit to graduation. Career Services works with partners across campus to help create and execute many of these experiences, while working with students to help them communicate the career skills they have acquired from them. We encourage you to visit on January 31 to view the next generation of Career Services Annual Report.

Impact of Summer Internships and Jobs on Michigan Tech Students

Each summer college students take part in a pilgrimage to summer employment destinations. These positions provide students funds to use toward their education and allow them to take their acquired knowledge for a test drive, helping them develop new skills and discover career aptitudes along the way.

Michigan Tech students taking part in employment opportunities in the summer of 2016 were polled to discover what they enjoyed most about their experience. Students noted their number one pleasure was working in a professional and collegial working environment. A student working at the Oshkosh Corporation in Wisconsin noted the “people first culture, making a global company have a small town feel.” Others appreciated the diverse workforce they got to work with, “to live and work with over 100 interns around the world and country.”

The hands-on use of their newly acquired knowledge ranked second among respondents. One student’s observation “I enjoyed learning how the same physical aspects of Civil Engineering intertwined with the technical aspects. How civil materials were tested in the lab for most practical and efficient use in the field.” Others were involved in challenges ranging from writing new training manuals for new and existing equipment to designing and approving all art work and designs for a business.

In the end, students enjoyed contributing to the teams and organizations they worked for, feeling that their contributions were valued. They noted being treated like full-time employees. This respect manifested itself in the responsibilities they were given such as: in charge of purchasing $50K+ of supplies, collected and analyzed component pricing globally then proposed next steps to help create a uniform pricing strategy, and supervising professional crews to complete multiple projects. Students left these positions with the confidence that they can successfully apply the knowledge they are acquiring. They also found themselves acquiring new skills involved in the careers they are pursuing ranging from leading teams to building web apps to monument preservation.

Summer jobs and internships play a vital role in the personal and professional growth of each student. The value of knowledge and acquisition of skills increase in value only when they are put to use productively. The value of summer break lies in more than just time off from school!

Systems Controls Helps Co-ops/Interns Develop Career Competencies

The National Association of Colleges and Employers (NACE) has identified key competencies the young graduates must have to successfully begin their careers. Employers have identified critical thinking/problem solving and teamwork/collaboration from this list as critical areas in which young college graduates are still lacking. Systems Controls of Iron Mountain, Michigan has structured their co-op/internship program to help develop these sought after skills.

Alec is a 3rd year mechanical engineering student at Michigan Tech interning at Systems Control for the summer. Alec was charged with making new adaptable wall sections for the buildings that house a complex set of relay systems. What makes these building so important? Without them you would be living in a house with no power. They are part of the glue that keeps the power transmission grid together in the United States and across the globe.

When an intern begins their co-op/internship at Systems Control they are first trained in safety processes, the foundation of success when dealing with the manufacturing of these high-power diverters. Next, they learn about all the Subject Matter Experts (SME’s) that populate the facility. This talented intellectual group will serve as key resources for his project teams. During their experiential learning opportunity, co-ops/interns will be given projects and a mentor to guide them. Meeting with them formally at the beginning and end of each week, these mentors help co-ops/interns identify SME’s that will be part of their team to complete each project while also guiding their progress. These mentors are available 24/7, the ultimate index to SME’s and project success.

Alec describes his experience at Systems Control using words like empowering, exciting, productive, and fulfilling. He describes the organization culture as welcoming, supportive, and like family. Students are part of a team that embraces sharing of knowledge, transparency of problems and opportunities, and the celebration of solutions.

Systems Controls recognizes that they can’t develop these future SME’s alone. They work with a combination of higher education partners including Michigan Technological University, Northeast Wisconsin Technological College, Bay College, and even local high schools to foster and develop the talent pipeline in their rural community. As the education system in the U.S. races to meet the challenge of producing career-ready graduates, Systems Control is providing a model of the vital role industry plays in this process.

Career Competencies Maximize a Student’s Value

It is estimated that the Class of 2016 will graduate with an average of $37,172 in student loans. Over 43 million Americans own student loan debt. The key to securing a good paying job after graduation to pay off this debt is to effectively communicate the value you can provide a company. But what values are companies looking for?

The National Association of Colleges and Employers have identified the seven key career competencies that employers are seeking in their top candidates. The competencies include:

  1. Critical Thinking/Problem Solving
  2. Oral/Written Communications
  3. Teamwork/Collaboration
  4. Information Technology
  5. Leadership
  6. Professional/Work Ethic
  7. Career Management

Colleges and universities across America have created Career Services departments to help students identify their talents that relate to what employers are seeking. These professionals then help students communicate this unique set of skills through resumes, e-portfolios, and personal interviews. Recruiters will tell you it takes six seconds for them to scan a resume and decide if they want to interview the candidate. Your resume has six seconds to communicate your many unique talents. It is vital that resumes are structured to tell your story in a concise, engaging, and comprehensive professional fashion.

Research suggests that those entering the workforce now will end up changing jobs every 4 to 6 years. It will not be uncommon for graduates to experience a minimum of 5 different careers in their lifetime. The career skills they use to secure their first job will be used multiple times throughout their careers and will be the determining factor on the level of compensation they receive. As students begin their collegiate experience they must engage with their career services offices on campus as soon as they arrive on campus. The skills they acquire from these professionals will serve them for a lifetime by maximizing the value of their education and the unique talents they acquire.

Co-op/Internship Experiences Increase Student Self-Efficacy

Co-ops and Internships are situations where students take their knowledge for a test drive. Companies hire these university students to work at their operations for 3 to 8 months, assigning them mentors and giving them real world work to complete individually and with teams or seasoned professionals. So what is the impact on the student of this experience?

A team of researchers led by Joseph Raelin at Northeastern University conducted a study to explore how these corporate experiences impacted the student’s self-efficacy. They created three categories of student self-efficacy to measure: work self-efficacy, career self-efficacy, and academic self-efficacy. They found that students that participated in co-ops and internships experienced increases in work and career self-efficacy, but actually experienced an incremental decrease in academic self-efficacy. Continue reading

Industry Demand for Top Talent Continues to Rise

“The key is that employers can no longer afford to improvise when it comes to attracting and retaining talent to meet the aggressive demands for business growth at most companies. Rather, employers need to get serious about establishing a data-driven compensation strategy to meet their talent needs now and into the future” (Attack of the out-of-date comp plan,

According to survey results from, 81% of industry is rushing to create a formal compensation strategy. With 73% seeing increased revenues, 89% are providing raises to retain top talent. Over 60% of the companies are worried about retaining top talent while similar results illustrate their anxiety to attract top talent coming out of the college pipeline. Companies are turning to active use of bonuses and a renewed focus on professional development and learning opportunities for their employees. Continue reading