NamGiao Tran just ended her six week internship with Human Resources. Nam was a MICUP student visiting Michigan Tech from Grand Rapids Community College.
Nam’s internship project in Human Resources focused on making improvements to the internal flow of work related to a staff hiring. Her first week began with learning about Lean philosophy and focusing on the concept of standardized work. She began by working with department staff to understand the hiring process and creating a swim lane process map. The exercise of creating the process map identified specific improvement areas which Nam worked on for the remainder of her stay. Her work supported the creation of standardized tools, forms, and checklists that will be implemented to improve the process flow.
Nam is pictured below with her poster that captures the work she did. The photo was taken at the MICUP Poster Presentation on June 19, 2014.
Nam plans to transfer to Michigan Tech next fall to study Accounting.