Theresa Tran, intern for KOHLER Kitchen & Bath Americas

Working as an intern in technical communications for KOHLER Kitchen & Bath has been a great learning experience for me even though I have only been here for a little over a month. I have met so many people as well as have been able to help many people. It is very rewarding to know that the work I do has the potential to help a wide range of people near and far.
My first day at Kohler mainly consisted of meeting everyone in the office but I was quickly given a numerous amount of shower door projects that required attention to detail as well as frequent communication with an engineer. At first, this was overwhelming for me but I quickly learned that the engineer I was working with would be an extremely resourceful and patient person to work with. Around the same time, I was also given the opportunity to assemble one of the shower doors that I was writing an installation guide for which gave me insight into how a customer would see the document but also how usable the document was. After putting myself in the shoes of a customer, this was a great way for me to understand how important my role as a technical communicator can be.
There are still so many things for me to learn and I have already had the chance to experience different Kohler products that can play music, be heated, and even adjust according to gender! I would be lying if I said that I did not check to see what kinds of toilets and faucets are in a bathroom whenever I go into one. Kohler has already made a significant impact in my life. My work experiences have already affected the way that I view the world and I am looking forward to what else Kohler has to offer me but also what I have to offer Kohler.