All posts by Brian Hutzler

Upcoming Outage: Sunday, September 17 (7:00 am to 5:00 pm)

On Sunday, September 17 between 7:00 am and 5:00 pm, certain systems will be unavailable in order to provide necessary maintenance. Though the upgrade and outage will affect Canvas and Confluence, the downtime will be minimal. These services will only be down for a few minutes between 7:00 am and 7:30. However, it is important to note that PaperCut (printing) on campus will be down during this service window. The following is the full list of what will be impacted:

Outage List:

  • ArcGIS
  • Aspire
  • Banner
  • Banweb
  • Canvas Login (CAS)
    (outage only a few minutes for CAS)
  • Confluence (docs.mtu.edu)
    (outage only a few minutes for Confluence)
  • EMS Pro
  • Fischer – Identity Management System,
    (users will not be able to successfully change passwords during this outage window)
  • MyMichiganTech Login
  • Micros
    (outage Sunday from 7:00am – 8:00am to perform maintenance)
  • ODS/EDW
  • Oracle Reports
  • PaperCut Printing
  • Pinnacle
  • Perceptive Content
  • RedHat Satellite
  • Rythmx
  • Sunapsis
  • UC4/Appworx
  • WEBFocus

Additional Outages:

Card Services (7:00am-8:00am on Sunday, 9/17)

  • During this time, CS Gold access readers, meal readers, and gate readers will work in their offline mode. After the outage, transactions will be uploaded back into Gold.
  • The following services will be down during this period:
    • cardservices.mtu.edu web site
      • Mobile Readers
      • Vending Readers
      • Micros Transactions against CS Gold
      • Husky Print (down all day due to other maintenance)

 

These outages can be tracked at https://status.it.mtu.edu/view.cgi?item=3336.


Team Drives Available

Try Team Drives

Michigan Tech IT introduces a new feature in Google Drive. The Team Drives function was made available Wednesday (Aug. 30). These drives are great for collaborative enterprise work. Unlike the current spaces in Google Drive, these spaces are not attached to a single user. The drive managers can be easily changed, which allows the work to be owned by the group.

Your current drive will work as it always has; this is simply a new option for group collaboration that is not tied down to particular users. More information can be found here.  If you have any questions about Team Drives, contact us at it-help@mtu.edu or call 7-1111.


Summer 2017–University Technology Upgrades

Michigan Tech IT has completed the following upgrades this summer. Please take a look. If you have any questions, don’t hesitate to contact us at it-help@mtu.edu or call (906) 487-1111.

Summer 2017 Upgrades

New Installations

  • A/V Technology in the Wads Annex (Engineering Fundamentals)
  • A/V Technology in M&M 718 (Pavlis Institute)
  • A/V Technology in MEEM 405 (IT)
  • HDMI connections in all Fisher classrooms (IT )
  • Printing Infrastructure Upgrade (IT)

Updated Installations

  • Audio System in Wads Dining Hall (Dining)
  • A/V system in MUB Ballroom (Auxiliaries)
  • A/V system in Chemistry Laboratory: Chem Sci 501, 502, 503 (Chemistry)
  • A/V Technology in Rekhi 114/118 Computer Science
  • A/V Technology in the HDMZ Walker 120A (Humanities)
  • New Computers in the Library
  • Many New Classroom Podium Computers (IT)

You can check out all the classroom capabilities here.


Printing Changes on Campus

Information Technology is making improvements to printing at Michigan Tech. These improvements include:

  • Retiring old print release stations—The old stations will be removed and print jobs will be released by a card reader directly at the printer.
  • Upgrade of our PaperCut services to PaperCut Multi-Function (MF)—This will allow for printing and copy accounting for both black/white and color printers.
  • Google Cloud printing—You will have the ability to print from your Apple or Android smartphone or tablet wirelessly through Google Cloud Print.

To ensure that you can continue to print in the weeks to come, you will be required to upgrade your PaperCut software.

We have packaged the PaperCut client for Windows, MacOS and Linux with the Husky print drivers into single installation packages. The client and instructions are also available for those who would like to install and upgrade on their own.

The following are installation and instruction links:

For Windows users: click here

For MacOS users: click here

For Linux users: click here

For Google Cloud Printing: click here

Our ultimate aim is that these changes will improve the technology and give everyone the best printing experience possible. As always, our support staff will be available to help anyone needing assistance. Please contact IT Help at it-help@mtu.edu or 7-1111.