Category Archives: Network & Internet

New guest wireless service

Information Technology has turned on a new guest wireless service which eliminates the need for University guests to register or have a temporary username/password. This experience is similar to what you typically find in hotels and coffee shops.

Guest wireless is available on all existing wireless access points. This service is only for unregistered users; individuals already associated with the MichiganTech wireless will be unable to join.

If you have guests visiting campus, simply have them connect to the MichiganTechGuest wireless SSID. After connecting, they can proceed to a web browser where they will need to read and accept the Terms of Service Agreement. Users will then be connected to the network.

If you have any questions, please contact IT help at it-help@mtu.edu  or at 906-487-1111.


MichiganTech Wireless Changes – Certificate Warning

Michigan Tech is implementing a new controller for the MichiganTech wireless network.  This change is needed to implement AirPrint and GooglePrint features this fall.  This change will only affect the MichiganTech SSID.

After Wednesday August 19 at 7 AM you may see a certificate popup on your mobile device or laptop (similar to the image below).  When you see this message, click Accept and you will continue to be connected to the wireless network.

As always, if you have any issues or questions, please contact IT Help at 906-487-1111 or it-help@mtu.edu

CP_cert


IT to deploy nearly 700 wireless access points in residence halls

In response to residence hall student concerns and the growing need for wireless coverage, over the summer IT hired a consulting firm to survey all the Michigan Tech campus for wireless coverage.  The result is an ambitious project to install nearly 700 new access points in Wadsworth Hall, McNair Hall, Douglass Houghton Hall, and Hillside Place. The project kicked off on August 4, 2014 with contractors installing raceway and patch cables in nearly every other room in the halls. This project is ongoing and expected to be completed in early fall semester.

Project status can be followed at it.mtu.edu/wireless-project-status.

Follow Michigan Tech IT on Facebook (http://www.facebook.com/MichiganTechIT) or Twitter (@MichiganTechIT) for updates.


July 2014 Wireless Service Improvements

IT is making changes to the campus wireless network including: the Bradford Persistent agent is going away, MichiganTechSecure is going away, and the wireless bandwidth cap is being removed.

Based on specific campus wireless issues, IT is making the following service improvements, effective Monday, July 21 at 6:00am.

Specific Changes:

  • Wireless security will be through a “dissolvable” agent instead of requiring the Bradford persistent agent. Users with Windows and Mac laptops had previously been required to download and install the Bradford Agent software. Beginning Monday, IT will use a “dissolvable” agent, which will run once but not permanently install on your device. Since the Bradford Persistent Agent will no longer be needed, you will be able to permanently uninstall the Bradford client from your device. Uninstall instructions are located at: http://www.it.mtu.edu/bradford-agent/.
  • The MichiganTechSecure wireless network will be decommissioned. This network was never intended for use beyond a few machines and has caused issues with disconnecting hosts. Users should instead connect to the MichiganTech wireless network for a more reliable experience; this network is no less secure than the MichiganTechSecure network.
  • The bandwidth cap on wireless access has been removed. Last year, wireless usage was limited to 5 Mbps (Megabits per second) per device; this was updated to 15 Mbps in April. Beginning Monday, the cap will be removed completely. This does not mean unlimited data on wireless – as wireless capacity depends on your distance from an access point and its current traffic – but we will continue to monitor the wireless service and appreciate your feedback if you have any issues.

Which actions are required?

  • When connecting to the wireless network, please use MichiganTech instead of MichiganTechSecure.
  • Remove the Bradford Agent from your machine (if applicable) using the instructions located at http://www.it.mtu.edu/bradford-agent/.

These changes are planned to improve wireless service and stability. As always, if you have concerns or issues please let us know by contacting IT Help at 906-487-1111 or it-help@mtu.edu. If you need assistance joining your device to the MichiganTech wireless network, you can also stop by with your device at the IT and Library Service Center.


Wireless Network Change

The “MichiganTechSecure” wireless network will be going away soon.  This network was originally intended for a limited number of machines and not for general availability. When this change is made, users will need to make sure they are joined to the “MichiganTech” wireless network instead of “MichiganTechSecure.”

There is no need for concern; the “MichiganTech” wireless network is as secure as the “MichiganTechSecure” wireless network.

If you experience any issues or have any questions, please contact IT Help at it-help@mtu.edu or 906-487-1111.


Wireless Network Survey

In a continued effort to improve the wireless network and plan for its expansion, Michigan Tech IT will be working with engineers from Meridian IT to conduct wireless surveys in all Michigan Tech buildings. In order to get a comprehensive report, we need to access nearly every room in every building. The survey will take only a few moments in each room. Every effort will be made to minimize disruptions. The survey is underway and expected to be completed by Friday, June 20, 2014.

Everyone’s cooperation with this important project is very much appreciated. Any questions or concerns may be directed to Kurt Smith, Director of Telecommunications, at kcsmith@mtu.edu or 906-487-1887.


High Speed Networking at the Ford Forestry Center

Thanks to a cooperative effort between Information Technology, the School of Forest Resources and Environmental Science, and Baraga Telephone Company, users of the Ford Forestry Center in Alberta are now enjoying a 1Gbps fiber connection to the main campus and the Internet. This is a vast improvement over the antiquated 384kbps DSL system that had been providing the only Internet connectivity for the remote facility.

In addition to several miles of fiber that were installed between L’anse and Alberta, six of the buildings are interconnected via fiber, and Michigan Tech wireless service has been installed in four buildings, including the residence hall, Classroom One, the computer lab, and the main office. Users in Alberta can now enjoy access to all campus network resources in the same way they do while on the main campus in Houghton.


Bradford Agent

Michigan Tech uses a Network Access Control tool – Bradford Agent. But what exactly does it do?

The agent installs itself on your system as a part of the registration process. Once the agent is installed it sends back the hardware (MAC) addresses of all network interfaces on your system. This information is used so that you do not need to re-register a device if you switch between a wired and wireless network.

If your device is running Windows, the agent then checks to see if you have anti-virus software installed and relatively up-to-date, that you are running a version of Windows that still supported for security patches (Windows XP or newer) and that you have installed recent security patches from Microsoft. If you do not have up-to-date anti-virus software or Windows updates, you are placed on to a remediation network where you can download the updates but cannot do any browsing beyond that.

These checks happen the first time that you register, and may occur after that if your device has been off from the network for an extended period of time. We can also force the agent to re-run the tests the next time you connect, which we may do if there is some virus spreading around campus.

To be clear about what the agent does not do, it does not change any settings, monitor any network traffic, or look at which programs you have installed or are running. Once you are connected to the network, the agent has nothing to do with your connection, and in fact can be uninstalled from your system. Please note that if you do uninstall that you may need to re-register your device and install the agent if another scan is needed in the future due to either of the situations mentioned above. We use the persistent agent as a convenience to our users so that they do not need to go through the registration process more than once.

If you would like any more information about the Bradford system, feel free to contact us at it-help@mtu.edu and we will do our best to answer your questions.

Related links: Michigan Tech’s Network Access Control Policy


Changes to Windows Remote Desktop coming on August 30, 2013

As a part of an effort to consolidate and upgrade IT services, Information Technology is deprecating older Windows Remote Desktop servers and providing a new service, remote.mtu.edu. Windows Remote Desktop service will allow you to access a Windows desktop and university-licensed applications from home or while traveling.

The following servers will be shutdown on August 30, 2013 and the services and software they provided will be replaced by the new service, remote.mtu.edu.

Old Windows Remote Desktop Services New Windows Remote Desktop Service
eit-tchost1.coe.ad.mtu.edu
wts.ad.mtu.eduwts1.ad.mtu.edu
cnsa-wts.tech.mtu.edu
i94-new.coe.ad.mtu.edu
i96-new.coe.ad.mtu.edu
wts.cecn.mtu.edu
wts.ice.mtu.edu
aspen.dcs.it.mtu.edu
remote.mtu.edu

Special purpose Windows Remote Desktop services not listed here will remain up and running at this time.

Changes from the old remote environment

Please note the time-out settings for this new service have changed. If your session remains idle for two hours, your session will be closed. If you disconnect your session without logging off first, your session will close after 30 minutes. Unsaved work may be lost. If you require resources for longer-running jobs, please contact User Services.

Connecting to remote.mtu.edu

For on-campus usage simply change the server name in your Remote Desktop client to remote.mtu.edu and log on using the same username and password you normally use. To log on from off-campus, first log on to https://vpn.mtu.edu/, select “get an MTU address,” and then connect to remote.mtu.edu using your Remote Desktop client. View a list of available remote software on our Campus Core Common Software page.

Something missing?

Information Technology has made a strong effort to engage those who use the Windows Remote Desktop services to determine software and resource needs. If you need access to software or resources not currently offered on remote.mtu.edu, please contact User Services by emailing it-help@mtu.edu or calling 906-487-1111.