Category Archives: Uncategorized

Email Delivery Issue – Update 4/10/2017

At approximately 4:30 PM Monday we started re-sending email  that was mis-directed between 9 PM Friday and 7:45 AM Saturday.  This is expected to complete by 9:30 PM.  This covers all emails that were sent to @mtu.edu addresses.

 

We continue to attempt to identify emails destined to non-@mtu.edu addresses during this time period.

 

If you attempted to send an important message during this time period, please resend it. A copy of the message should be available in your “Sent” box.


Google Assistant and your Michigan Tech Email account

Michigan Tech IT has received several requests regarding Google Pixel phones and Google Home devices and Google Assistant not working with user mtu.edu accounts.  We’ve contacted Google and the following is their response.  At this time, if you’re thinking of getting a Google Phone such as the Pixel or a Google Home device, understand Google Assistant will not work with your mtu.edu account

According to the information I’ve gathered, that option is available for all Pixel devices (using any regular Google accounts) but not yet for EDU users. This is caused by the fact that tracking ‘Web and App activity’ is disabled for Education accounts as per the Student Privacy Pledge Google has signed.

For detailed information about this, you may refer to the links at https://www.google.com/edu/trust/#has-google-signed-the-student-privacy-ledge and https://studentprivacypledge.org/

The Official announcement for signing the pledge and student data privacy measures taken by Google are mentioned at the link http://googleforeducation.blogspot.bg/2015/12/the-facts-about-student-data-privacy-in.html

You can keep track for any changes in the same blog via the URL http://googleforeducation.blogspot.bg/2016 and also in the Help Center articles where this should also be updated soon https://support.google.com/pixelphone/answer/7172657?hl=en

 


Change to Personal Web Pages

Information Technology is making changes to the way we store, secure, and provide access to faculty, staff, and student web sites hosted on Michigan Tech servers. This information is important if you maintain  personal sites or teach a course and instruct students on how to create web content.

For a long time a person’s web files were located in a folder located on a person’s H: drive (Windows) or home drive (Mac/Linux) called public_html. A few years ago, we we created a link on the multidrive called my_web_files for Windows and Mac OS users to aid them with having the correct permissions on files located in public_html.

At the end of the spring semester, IT will be moving all users’ public_html folders from their home drive to its own file system.

If you currently have web files, this means that:

  • Windows and MacOS Users – Your web files will only be accessible by visiting your multidrive and using the my_web_files folder. Files put into this directory will be written with the appropriate permissions to be accessed on your web site.
  • Linux/Mac Users – Your web files will be accessible from /local/my_web_files/[username] when logged into a Linux login server.
  • All users will be able to use programs like Dreamweaver or WinSCP to have SFTP/SCP access by using the path /local/my_web_files/[your username] on the same server you previously used.

    For Example: User J.Q. Public (userid: jqpublic) will log in to their department login server thru SSH/SCP and their web files will be in /local/my_web_files/jqpublic.

If you have any questions or concerns, please contact IT Help at 906-487-1111 or email us at it-help@mtu.edu.


IT Central Storage downtime – Sunday May 10

Summary

  • Campus Storage will be down Sunday May 10, 2015 from 6 AM – 9 AM
  • Services using central storage will be down as well (ie. web pages, Banner, BanWeb, etc)
  • Computers will be remotely shutdown prior to 6 AM — Close all files and logoff when you leave work Friday
  • User Services staff will be working Sunday 8 AM – 5 PM, and available at 487-1111 or it-help@mtu.edu for any issues

Details

It is necessary to upgrade the software that runs central storage for campus. This upgrade includes bug fixes as well as security patches. This upgrade will cause a campus wide downtime in storage and services.

The upgrade is planned for Sunday May 10, with downtime starting at 6 AM and restoration of service by 9 AM. Prior to 6 AM, your PC will be forced to shutdown so that no files are open while the upgrade takes place. It is recommended that you shutdown your computer when you leave work on Friday.

User Services staff will be in from 8 AM – 5 PM Sunday to assist with any issues. You can call 487-1111 or email it-help@mtu.edu.

If you have any questions regarding this outage, please contact it-help@mtu.edu