Problem: Scheduling learning center appointments. Solution: Apply education; develop online scheduling program.
Maybe you’ve heard the claim that Michigan Technological University students are crazy smart. In case you needed proof, meet Caden Sumner, a third-year who is double majoring in computer science and psychology. He’s also a coach at the Michigan Tech Multiliteracies Center (MTMC) and leader of the Human Interface Design Enterprise (HIDE) programming team that developed Timeslot.
Timeslot enables students to schedule appointments in campus learning centers from their mobile devices and computers, instead of having to sign up in person. A combination of factors inspired Sumner to develop the program: his interest in psychology, his first (intimidating) impression in a learning center, his experiences as a coach in the MTMC, and encouragement from his boss and MTMC Assistant Director Bill De Herder.
Sumner says, “We were using a software that was really difficult to use. It was hard to figure out how to schedule appointments. Students didn’t like it, coaches hated it. My boss mentioned ‘you should do something about that’ at about the end of last (academic) year. I said absolutely, I’ll give that a go.”
Sumner and his fellow HIDE teammates started working on Timeslot at the start of the fall 2017 semester. Though they didn’t keep track of the hours they put into development, Sumner says it was “a lot.”
Timeslot went live for the MTMC the first week of spring 2018 classes. The HIDE team is taking a soft rollout approach so as to catch and fix all program bugs and prevent a huge scheduling snafu. The math lab will implement the software in the fall, and plans for the biology lab are in the works. Sumner and his team hope that in time all 17 University learning centers will adopt the system.
Please see the full story from Tech Today here.