About the Author
Rob Bishop
Assistant Dean of Academic Conduct
Estimated reading time: 2 minutes
Since the release of Chat GPT in November 2022, I have kept a close watch on how generative artificial intelligence (AI) might impact my work in academic conduct. So far, it hasn’t been significant. The use of AI overall in student affairs offers a range of benefits that can significantly enhance the student experience and administrative efficiency. One of the primary advantages is the ability of AI to provide personalized support to students. AI-driven chatbots can offer 24/7 assistance, answering common questions about campus resources, enrollment, financial aid, and more. This can improve accessibility and ensure students receive timely information, even outside of traditional office hours. AI can also analyze student data to identify those who may be at risk of academic or personal challenges, enabling early intervention by student affairs professionals. This proactive approach can lead to improved student retention and success rates.