Tag Archives: Email

Efforts to cut down on spam and phishing email

Michigan Tech IT has seen an increase in spam and phishing email enabled by email spoofing—when a user or system sends an email with a forged header so that it appears to be from an @mtu.edu address. We have been working on solutions, and on March 7 a preventative measure will be enabled to help reduce spoofing. After the change is made, email sent from a forged @mtu.edu address will have a much greater chance of being marked as spam.

We recognize there are legitimate tools that include spoofing as a feature (e.g., survey software) and have pre-approved many of the services used on campus that include spoofing as a part of their normal operation. The following will not be impacted by this new tool:

  • Alumni – iModules
  • Qualtrics Surveys
  • Survey Monkey
  • Collegiate Link/Campus Labs
  • EMAS Recruiting software
  • Systems on campus that relay mail through IT-run services

If you use a tool that isn’t listed above, and the email that it sends appears to be from an @mtu.edu address, please contact us so that we can make sure your service isn’t affected. If you have any questions or experience any issues sending legitimate “spoofed” email after March 7, please contact us at it-help@mtu.edu or 7-1111.

Phishing attacks – Keep your information safe

We have recently been the focus of a concentrated “phishing” attack that is trying to impersonate Information Technology Services staff in an effort to collect username and password data via email.

Please be aware that Information Technology Services staff will NEVER ask you for your password. If you receive these messages, please use the “Report phishing” button in Google Mail to report the message to Google so that they can improve spam filtering and reduce the instances of messages like this making it to your inbox.

Found in the email message view, on the right side of the reading pane

It is not necessary to report these messages to ITSS, but if you have any questions about how to block these messages or encounter any other issues relating to them, please do not hesitate to contact us at it-help@mtu.edu, or at 487-1111.

Huskymail Upgrade Postponed

The Huskymail upgrade scheduled for Thanksgiving break has been postponed.

During this semester, several Huskymail infrastructure pieces have been restructured in order to improve performance.  As such, we have continued to work with several vendors on longer term solutions to these issues.  These processes have taken priority over the upcoming scheduled upgrade and thus will need to be rescheduled.  Our Huskymail Team is presently working on this timeline and we should be able to schedule this upgrade in the near future.  We thank you for your time and patience.  Please don’t hesitate to contact us if you have any questions or concerns.

Huskymail upgrade postponed

The Huskymail upgrade scheduled to happen on Aug. 27th has been postponed until Thanksgiving break.

Multiple parties have provided feedback that an email downtime right before classes began would inconvenience faculty, staff and students as they prepare for the beginning of the term. IT has decided to reschedule the upgrade until Thanksgiving break, which is the next window of opportunity for this upgrade. We will send further information in November about the timing of this upgrade.

Huskymail to be upgraded to version 6

UPDATE: Upgrade postponed till Thanksgiving break; please read this notice

On Saturday, August 27, 2011, Information Technology will be upgrading the major software components of our campus email system, Huskymail. We are performing this upgrade to provide additional and updated email and calendaring features, and to fix several long-standing bugs.

This upgrade requires an outage which will begin at 8:00 PM on Saturday, August 27 and is expected to last for 8 hours, until 4:00 AM on August 28th. During this time, the Huskymail web client (http://huskymail.mtu.edu) and all ActiveSync, IMAP, POP, and Outlook clients will be unable to connect. Incoming messages will be queued on our servers and delivered at the end of the outage: no incoming messages will be lost.

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