All posts by Amy Blake

Web Developer for Michigan Tech Information Technology Services

Tips on using Duo

Michigan Tech faculty and staff may access their 2019 Open Enrollment through MyMichiganTech or Banweb. We want to remind you that Duo Two-Step is used for this access. Below are some tips for using Duo. We also have more information about Duo in our Knowledge Base.

Setting up multiple devices

We recommend that you set up a secondary device in case you need to authenticate and don’t have your primary device handy. Some popular combinations our IT staff uses are:

  • Mobile device/office phone
  • Mobile device/home phone
  • Mobile device/token generator

Generate a security code with your mobile app

Trying to authenticate with your mobile device without cell service? No problem. Duo’s Mobile app acts as a token generator and can generate a one-time security code even if you have no cell service or WiFi. Just click the arrow icon on the right to generate a one-time security code.

click the arrow and Duo will generate a security code without cell service

Remember me

For your convenience, you can select Remember me for 30 days when logging in on your personal device and Duo will remember and not ask to authenticate for 30 days on that device.

check the remember me for 30 days for Duo to remember your device

More questions on Duo? We can help. Contact us at or 7-1111.

Microsoft Office 2019 campus rollout—important information and timeline

Michigan Tech IT is preparing to roll out this version to campus in the upcoming months.

Useful information

  • Office 2019 is available for Mac OS and Windows 10
  • Mainstream (non-paid) support for Office 2016 ends October 2020
  • There are almost no visual differences between Office 2016 and 2019
  • Office 2019 will be 64-bit, allowing for access to more system resources during calculations.
  • Some have reported having issues in the past with files not being compatible between Office 2016 and older versions of the software. Microsoft has stated that this is not an issue with Office 2019.
  • Like students, faculty and staff have access to Office 365, which automatically updates. More information is available at our Software Download Center.
  • Office 2016 is the last version of Microsoft Office that is compatible with Windows 7


  • We strongly encourage faculty and staff who rely on Office Add-ins to get involved with the testing and let us know about your experience.
  • Installing Office 2019 will uninstall any other versions of Office installed. You cannot run multiple versions at the same time.
  • Existing Office Add-ins (Aspen, ChemDraw, JMP, Endnote, etc.) may need to be reinstalled or may stop working in Office 2019.


November thru New Year—Early testing

Starting in mid-November, IT will make Office 2019 available to faculty and staff through the Software Center in Windows 10 and to MacOS machines running 10.12/10.13/10.14 through JAMF Self Service.  Faculty and staff with laptops or off-domain machines can contact our Help Desk Consultants to arrange a time to install the software.

January 2019

All campus-connected systems with Office versions older than 2016 will be upgraded to at least Office 2016.  All new faculty and staff computers purchased will have Office 2019 installed by default.  Office 2016 will remain in the campus computer labs throughout fall and spring semesters.

May 2019

Following Spring Commencement, campus computer labs, as well as remaining faculty and staff on-campus computers, will be upgraded to Office 2019.

Questions, comments or concerts?  We can help. Contact us at or 7-1111.

Cyber Security Careers—Michigan Tech Alumni

This week’s theme for National Cyber Security Awareness Month is “Educating for a Career in Cyber Security.” We wanted to take this opportunity to acknowledge and highlight Michigan Tech Alumni who have gone on to focus their careers in Cyber Security.

Carolyn RowlandCarolyn Rowland graduated in 1992 with a BS in Scientific and Technical Communications / CS option. She spent a few years working in the Metallurgical and Materials Engineering Department at Michigan Tech as a Unix System Administrator until she moved to Maryland to work at NIST as a Unix System Administrator with a focus on IT security. She has since become the IT Security Officer for the Engineering Laboratory at NIST while also leading a team of system administrators and software developers who specialize in software and systems security. She is also President of the Board of Directors for USENIX, which organizes two security-focused conferences annually: USENIX Security (research and academia) and Enigma (industry).

Jon Welters, Michigan Tech Alumni, at NASAJon Welters graduated from the Computer Networking and Systems Administration program in 2010. His senior project was analyzing virtualization technologies. While attending Michigan Tech, Jon took part in internships at both NASA and Los Alamos National Laboratory. After spending several years as a government contractor supporting digital forensics and incident response, Jon now serves as the Deputy Chief Information Security Officer at NASA Langley Research Center.

Justin Store, IT Security Architect at Michigan TechJustin Store graduated from the Computer Networking and System Administration program in 2011. His senior project involved studying mobile device security, ethical hacking, and penetration testing. After spending several years performing network and system administration, security auditing, and security consulting for Upper Peninsula credit unions, he now works for Michigan Tech as an IT Security Architect where he focuses on security engineering, auditing security controls, incident response, and forensics.