Tag Archives: network

IT to eliminate most monthly Telcom bills

The Executive Team and the IT Governance Committee have approved a proposal to eliminate most monthly bills for network and voice services, beginning July 1, 2015.

The chargeback billing model is an antiquated system that most universities have abandoned. It was appropriate during the 1990’s, due to explosive growth of network connections and the internet, but has long since outlived its usefulness.

To recover the necessary revenue, most departments will have their general fund budgets reduced by the amount that they paid in Telcom charges in Fiscal Year 2014. Some Auxiliary and Research units will continue to be billed, but not on a per-jack or per-phone basis.

New network connections will be allowed, with only a nominal $50 activation fee, plus any needed parts or student labor costs if a jack requires an upgrade.

New phone lines will be allowed, but the department will pay the actual cost of the telephones, along with the nominal activation fee and any necessary parts or student labor if the jack requires an upgrade.

There will be no recurring monthly fees for any network connections or telephones. IT will continue to charge monthly fees for Cable TV and security cameras.

The proposal, which contains all the details, is available at http://www.it.mtu.edu/OIT/documents/telcom_funding_approved.pdf.

Contact CIO Walt MilliganĀ atĀ milligan@mtu.edu for further information.


July 2014 Wireless Service Improvements

IT is making changes to the campus wireless network including: the Bradford Persistent agent is going away, MichiganTechSecure is going away, and the wireless bandwidth cap is being removed.

Based on specific campus wireless issues, IT is making the following service improvements, effective Monday, July 21 at 6:00am.

Specific Changes:

  • Wireless security will be through a “dissolvable” agent instead of requiring the Bradford persistent agent. Users with Windows and Mac laptops had previously been required to download and install the Bradford Agent software. Beginning Monday, IT will use a “dissolvable” agent, which will run once but not permanently install on your device. Since the Bradford Persistent Agent will no longer be needed, you will be able to permanently uninstall the Bradford client from your device. Uninstall instructions are located at: http://www.it.mtu.edu/bradford-agent/.
  • The MichiganTechSecure wireless network will be decommissioned. This network was never intended for use beyond a few machines and has caused issues with disconnecting hosts. Users should instead connect to the MichiganTech wireless network for a more reliable experience; this network is no less secure than the MichiganTechSecure network.
  • The bandwidth cap on wireless access has been removed. Last year, wireless usage was limited to 5 Mbps (Megabits per second) per device; this was updated to 15 Mbps in April. Beginning Monday, the cap will be removed completely. This does not mean unlimited data on wireless – as wireless capacity depends on your distance from an access point and its current traffic – but we will continue to monitor the wireless service and appreciate your feedback if you have any issues.

Which actions are required?

  • When connecting to the wireless network, please use MichiganTech instead of MichiganTechSecure.
  • Remove the Bradford Agent from your machine (if applicable) using the instructions located at http://www.it.mtu.edu/bradford-agent/.

These changes are planned to improve wireless service and stability. As always, if you have concerns or issues please let us know by contacting IT Help at 906-487-1111 or it-help@mtu.edu. If you need assistance joining your device to the MichiganTech wireless network, you can also stop by with your device at the IT and Library Service Center.