Category: Global Campus Team

Rick Berkey Joins Global Campus

Rick Berkey stands in front of the Michigan Technological University arch.
Rick takes a selfie in front of Michigan Tech’s arch.

Camping. Sounds like a cliché, but it was through this humble activity that Rick Berkey first discovered Michigan’s Upper Peninsula.

These trips inspired a love for the area that caused him to eventually wend his way to Michigan Tech.

That is, Berkey and his soon-to-be wife, Tiffany, had been regularly visiting the UP for three years.

But it was their trip to Copper Harbor in 2002 on their one-year anniversary that sealed the deal.

The natural beauty, outdoor activities, down-to-earth people, and peaceful, small-town life were all reasons they fell in love with the Keweenaw. Here, in their eyes, was the ideal place to raise a family. And even better: Rick was ready for a career change.

So, together, they started hatching a plan to relocate to the beautiful UP.

That plan finally came to fruition in 2006 when Rick accepted a position in the College of Engineering working with the Enterprise and Senior Design programs. With a two-year old daughter, two month-old son, dog, and cat all in tow, they made the 550-mile journey from Kalamazoo to Houghton, closed on their new house, and slept on the floor that night.

Sitting Down With Rick Berkey

A few career moves later, Rick is bringing his enthusiasm, expertise, and love of Michigan Tech to a new leadership role at Global Campus. Even though he is a busy man, he graciously took time out of his day to answer my questions.

Hello, thank you for agreeing to this interview. First, please state your title and your position at Global Campus. I know you’re a new team member, but so far, what duties comprise your role? 

My title is “Director of Global Campus and Continuing Education.”

In this role, I am responsible for the overall operations of Global Campus as it continues to grow and expand. These operations include staff and financial management, as well as collaboration with colleges and departments to oversee our portfolio of online degrees, certificates, and non-credit programs.

You previously served as Professor of Practice and Director of the Enterprise Program. Please tell us a little more about these roles and how they will help you in your new position at Global Campus.

In my previous appointment as a Professor of Practice, I thoroughly enjoyed teaching undergraduate students in the Enterprise Program. In this role, I developed and taught two courses in Six Sigma/continuous improvement methodologies. These courses were inspired by my corporate experience as a Six Sigma Black Belt. I also advised the Supermileage Systems Enterprise, a competition team that developed highly-efficient vehicles from the ground up.

These roles taught me to embrace experiential, hands-on, discovery-based learning, which can be time-intensive, messy, and sometimes uncomfortable. To me, though, these are all signs that the learning is working! Similarly, my teaching philosophy is based on learning as a partnership and creating an environment where everyone contributes to learning. One quote that really resonates with me is this one from Robert A. Heinlein: “When one teaches, two learn.”

My teaching experience definitely provides a valuable perspective when working with the faculty who are developing and delivering our online and non-credit programs. That is, I both understand and appreciate the challenges associated with course development, delivery, and assessment. Additionally, I have the opportunity to continue teaching in Global Campus. When I do so, I will be refreshing and adapting my Six Sigma courses for online/non-credit audiences.

As Director of the Enterprise Program (2015-2022), for example, I managed the operations of Michigan Tech’s signature experiential learning program: Enterprise. This program included industry partnerships, project development, financial and staff management, course scheduling, and event planning. It also entailed collaborating with 25+ faculty from across campus and assessing student learning outcomes for ABET accreditation. Again, this experience translates well into managing the operations of Global Campus.

You hold a Six Sigma Black Belt. Wow! Tell us a little more about this certifications, how/when you earned it.

Earning my Six Sigma Black Belt certification through Honeywell International was a career-changing experience. The training was intense and involved use of structured, data-driven problem-solving methods and statistical tools. It also included training in change management, which is often more important than what the data and statistics are telling you. My favorite part of the experience was applying my learning to the development and launch of the FRAM X2 Extended Guard oil filter product line. That is, I really enjoyed using statistics to develop our competitive performance claims. This task was important because these claims were advertised on the product packaging. Thus, these claims could be challenged legally by our competitors. So no pressure if I didn’t get it right!

I also used design of experiments (DOE) to optimize a new supplier’s manufacturing process, which was critical to both product performance and cost. At this moment, I am now reminded of the DOE I had to re-run because I missed an important factor in the process. After a 16-hour day, we discovered our test samples were defective and had to do it all over again. Our Director of Engineering was, shall I say, not happy.

Talk about learning from failure! I draw on this experience even now, and especially when teaching. Another favorite experience was teaching and mentoring our Six Sigma Green Belt candidates. In fact, this is ultimately what motivated me to transition from the corporate world to higher education.

I really believe that FAIL should be viewed as “First Attempt In Learning.”

Rick Berkey

And you are certified in Lean, as well, correct?

Yes! Fast forward 11 years later…not too long after I came to Michigan Tech, I “found my people” in the Office of Continuous Improvement. Those in the office were applying Lean to improve university processes. I quickly got involved with Lean Culture though several campus improvement projects and jumped at the chance to become a Lean Facilitator. Adding a certification in Lean has provided me with a complementary tool set to the more analytical, data-driven methods used in Six Sigma.

A favorite Lean experience of mine was working with Accounting Services on the “P-Card Kaizen.” We were able to streamline accounting processes by shifting purchases from purchase orders to p-cards. I especially enjoyed using control charts in Minitab to reveal before vs. after results. We also showed how the staff time saved could be redirected to higher-value work and tasks.

Overall, my exposure to the Lean and Six Sigma methodologies has really shaped how I approach work and life: systematic, data-driven, analytical, and improvement-minded.

Why get involved with online graduate education and online professional development programs? That is, why do YOU think online education matters?

Looking back on my own experience, I was a non-traditional student twice. The first time, I was taking night classes for my MBA. Then, I was working full-time for Honeywell and establishing my professional career. The second time, I was here at MTU earning my MSME while doing all the things I mentioned earlier. In both cases, I felt the college experience was designed for full-time students, not me. 

Although I was fortunate to have work flexibility to attend classes, it was still challenging to balance school and life. At the same time, I had a much stronger sense of why I wanted to learn something new. I also had more life experience to draw upon and to contribute in the classroom. And I know there are many more people out there in similar situations and who are motivated to continue learning and growing. 

When I look at the flexibility that Global Campus offers, coupled with the quality and reputation of Michigan Tech’s programs, I knew this was where I wanted to make an impact. 

So far, what has been the most rewarding and/or exciting part of your job? In other words, what gets you out of bed in the morning?

Tough question! There are so many exciting and rewarding elements for me in these first few months on the job! Global Campus is still relatively new and very dynamic. In many ways, it feels like a start-up that requires us to wear many hats and adopt an entrepreneurial mindset. 

That said, two things in particular help get me out of bed every morning. First, I find all the work we do with our education fellowships extremely rewarding. Whether it’s holding informational sessions, meeting with partners to explore their educational needs and interests, or assisting corporate employees enrolled in our programs, I am committed to serving our partners and helping them achieve their higher education goals. Secondly, I get excited about improving our processes and operations as we grow.

Recently, I’ve been doing a lot of listening and learning to establish a solid baseline of what we do and how we do it. I am now starting to identify some areas where we can streamline and scale how we operate, while maintaining or improving our quality and service. This improvement will ultimately allow us to serve more students and increase the impact and reach of Global Campus.

When you’re not working for Campus, what do you like to do in your free time? Where might we find Rick Berkey after work or on the weekend?

Outside of work, my family and I, like another Global Campus team member, really enjoy the outdoors. In particular, we love camping, boating, hiking, and nordic skiing. The great thing is that we can do all of these things after work or on the weekend. Copper Harbor is a favorite local destination. We also like to travel, and when we need to get our “second wind” during the long winters, we tend to go south to a sandy beach! With our families living 500+ miles away downstate and in Ohio, we also make time, of course, to visit them during holidays and summer vacations.

In addition to family activities, I personally enjoy classic vehicles: cars, motorcycles, boats, campers…you name it. I must be an “old soul”. In particular, I really enjoy researching the history of vehicles, doing restoration and maintenance, socializing with fellow collectors and enthusiasts, and especially searching for a new “investment,” as I tell my wife! 

Currently, I own three classic motorcycles as well as our family’s pride and joy: an all-original 1969 Plymouth GTX that was purchased new by my father. It’s an heirloom that will remain in the Berkey family for future generations.

Keeping Up With the New Director of Global Campus

Thanks for chatting! Readers, be sure to follow Rick Berkey and his exploits on Global Campus social media.

Jacque Smith: Graduate School Champion and MTU Ambassador

Jacque Smith talks to Peter Lynch, CEO of MAHLE.
Director of Graduate School Operations and Enrollment Services and Global Campus team member, Jacque Smith, chats with MAHLE CEO and President Peter Lynch at the MAHLE Corporate Fellowship Signing Event.

1978. That was the year that a young Jacque Smith, a junior at Marist High School, stopped at a bulletin board. Why? His eye caught a flier for one of Michigan Tech’s Summer Youth Programs.

Growing up in the busy city of Chicago, and fascinated by science, this flier spoke to him.

It offered the winning combination of an experience at a STEM school, a taste of the great outdoors, and, of course, a chance for many adventures.

So he just had to go.

That early taste of Tech, which also introduced Jacque to the UP, stuck with him.  So when it was time to apply to colleges, Michigan Tech was not at the top of his list; it was the only school on that list. Off he went, eventually graduating with a BS in Mechanical Engineering in 1985.

But his relationship with Michigan Tech did not end there. That is, as a valuable staff member, Jacque has been involved with and dedicated to MTU for over 18 years. During this time, he has graciously shared his substantial and varied talents with our Husky community. After beginning under Dave Reed, the Vice President for Research, he moved over to the Graduate School. While there, he has had multiple roles involving admissions and graduate education. He even, for seven years, leant his service to the Alumni Board.

Readers have already learned about the busy schedule and ambitious initiatives of Vice President for Global Campus and continuing education, David Lawrence. They’ve learned about Brian Hannon’s hockey history, MTU origins, and KRC involvement. They’ve also caught a glimpse of Amanda Irwin’s commitment to students and online education. So it was time to introduce Jacque Smith, a crucial part-time team member of Global Campus.

I felt grateful, nay privileged, to catch up with this busy man (and very personable guy).

Thank you for agreeing to this interview. First, please state your title and your position at the Graduate School. What do you do in this role? And how is it connected to your role at Global Campus?

In the Graduate School, I am Director of Graduate School Operations and Enrollment Services where I’m involved with pretty much all the Graduate School processes and policies. Although I don’t have an official title in Global Campus, I feel directly connected to it because we have common goals. That is, I’m a liaison who’s trying to optimize processes and outcomes for Global Campus. Doing so then optimizes those same things for the Graduate School. We’re all trying to improve the admissions experience and get students into programs.

Jacque, give me a breakdown of what you do on a regular day.

I’m a morning person, so I am usually on campus before 7am. And I start my day reading my emails, looking at things that are going on, and then I have my first meeting every day at 8:15 AM with the rest of my admission colleagues and Amanda Irwin from Global Campus. This meeting is where we interact every day to solve problems and to help people. Then, there are various meetings, which could be with Faculty, Global Campus, corporate partners.

A big part of my day is admission matters, in which I’m helping students get to a completed application so they can, ultimately, get a decision. I also make admission decisions for multiple masters’ programs here on campus. So I’m reviewing students’ completed files and making decisions on which students we think will have the best chance of success for our programs.

Why get involved with graduate education? That is, why do YOU think that graduate education matters? What’s your personal motivation to help students get advanced degrees whether online or in-person?

I often tell students that it’s not a question of if you’re going to go on to an advanced degree; it’s a question of when you’re going to do it. In reality, I think advanced degrees are required for our students to get to where they want to go, to get into the types of positions they want, whether it’s management and so on.

Many of our students are striving for more and want different paths. So they need that extra degree. And some people who have their bachelor’s are moving along, they’re doing great things, but they decided they don’t want to do that job forever. I want to help people pivot in their lives, to move in different directions and hopefully be more satisfied.

Jacque, you’re also one of the most enthusiastic advocates, or maybe ambassadors, for Global Campus, Michigan Tech, and the Graduate School. Where have you traveled to recruit students?

I not only have been around the State and the country recruiting students for Michigan Tech, but also have traveled to Thailand, India, and Japan in search of students who are the right fit for this university. Tomorrow, on March 20, I’m traveling down to Chicago to take part in the national MANRRS conference. The mission of MANRRS is to “promote academic and professional advancement by empowering minorities in agriculture, natural resources, and related sciences.” While there, I will be representing Michigan Tech and trying to recruit students.

What is the most rewarding part of your job?

The most rewarding part of my job is helping students get through the admissions process and into programs that, I believe many times, are life-changing events. Students come in and when they come out the other side, they often have amazing careers and do amazing things. So helping people get started is probably one of the most rewarding things for me.

Then there is working in the Graduate School itself. I’m dealing with people all around the world: over 50 different nations. So it’s fascinating to sit at my desk and interact with people from all kinds of different countries, helping them out. Another thing I really like about being in the Graduate School is that it encompasses the whole campus. I’m not just dealing with one individual academic program; I’m dealing with all the different academic programs and all their nuances. So, on a daily basis, my job gets me more involved in MTU.

What is the most challenging part of your job?

The most challenging part of my job is choosing the best opportunities for Tech. That is, there are so many wonderful things we can be doing to improve the exposure of Michigan Tech, increase our enrollment, and make connections. The tough part is balancing the resources we have while deciding what will bring the best result for the university.

As part of MTU’s mission to support industry in the state of Michigan, Michigan Tech and Global Campus are involved with several corporate partners, which you occasionally get to meet during formal events. Jacque, can you speak of some of your experiences at these events?

Often when we visit these companies, we get to see their facilities. These companies are proud of what they do, just as Michigan Tech is, so they want to show it off. It’s always a privilege to get an inside peek at many of these corporations. We get to tour their facilities, their plants, and meet with their employees and leaders. And we see behind the scenes. It’s also impressive to see the Michigan Tech alumni who are working at these places, helping to build these technologies.

Why Michigan Tech? That is, what is it about this university and this area that make them a natural fit for you?

As I’ve said before, I’m both a graduate of the summer youth program and Michigan Tech, so I have a long history!

About Michigan Tech. I believe it’s the size and the resources and its focus on STEM, which were and are still appealing to me. I’ve always been interested in technical fields. But then I’ve always had an outdoor side to me too. And this university is like a natural extension of these interests. Along with the academics and the programs, there is the location. This area allows me the ability–and I know other people use this term, too–to have micro adventures. I don’t need two weeks to go do something. I can go out on an afternoon and have an amazing experience just because everything is so close in the Upper Peninsula.

When you’re not working for the Graduate School or Global Campus, what do you like to do in your free time? Where can we find you, for example, on the weekend?

I’ve always been an adventurer: a hiker, a climber, and a camper. I’ve done many different activities and I still do a lot of them. Right now, you can often find me on jeeping adventures where I go off-roading to access out-of-the-way areas to camp and stay—to just kind of get out of town and find visually beautiful places. And I often meet great people on these adventures. There’s a certain camaraderie about these experiences. Luckily, I have a wonderful girlfriend who supports me and my jeep journeys!

Jacque standing in front of his jeep during one of his adventures.
Jacque standing in front of his jeep during one of his Upper Peninsula adventures.
Jacque on one of his jeeping adventures.
The reward at the end of the journey: a fire, a quiet place, and a view of the lake.

Is there anything else you’d like to add?

One thing has always struck me. Wherever I’ve traveled, it always seems that I find a link to Michigan Tech. Or I meet MTU alumni. It’s a very small world. That is, it seems like no matter where I go, I’m delighted to discover yet another Michigan Tech connection!

I’d like to end by saying that, again, I really enjoy having conversations with current and potential students, determining what their needs are and how Michigan Tech can help fulfill those needs. And I think that graduate school, whether online or in-person, allows students to achieve their goals and get them to where they need to be.

Jacque Smith

Michigan Tech Global Campus: A Great Fit for Amanda Irwin

Amanda promoting the Michigan Tech Global Campus to prospective students.

Amanda doing what she does best: being an advocate and team player for Global Campus

Guiding Students With Expertise and Representing Global Campus With Passion

Michigan Tech Global Campus, which is responsible for housing MTU’s online graduate programs, continuing education, and more, is staffed by a small but mighty team. You previously learned about Vice President David Lawrence, such as his rigorous schedule and his passion for developing partnerships. Then, Brian Hannon, Director of Strategic Partnerships and Alliances, and former MTU hockey star (or should we say celebrity!), skated across the digital pages of this blog.

But there are a few people left to write about, two team members and student champions you need to meet. And one of them is Amanda Irwin, Graduate Admissions Manager for Global Campus. She was kind enough to take some time out of her busy schedule to let me interview her.

Before we get into the details of what you do at Michigan Tech Global Campus, tell us a little more about you.

Amanda Irwin, Graduate Admissions Manager for the Michigan Tech Global Campus.
Amanda Irwin, Graduate Admissions Manager for Michigan Tech Global Campus

In 2009, I graduated with my Bachelor’s in Business Administration (BBA), majoring in Accounting, from Saginaw Valley State University (SVSU). While completing my degree, I also worked full time in workforce development and case management.

That is when and where I found my passion for higher education. In my job, I worked closely with dislocated workers, helping them take advantage of grant money for retraining. And I loved it.

That experience is what launched me onto the path of helping students with their educational journeys. I am also a mom of four super cool kids!

What, exactly, do you do on your job?

In my role, I help prospective students through all stages of the inquiry and enrollment process. In doing so, I answer questions about our programs and application process. But probably the most impactful of my duties is walking students through the admissions process step by step, detailing the timeline, and letting them know what to expect next. I think students appreciate the insight. They feel more at ease knowing what the process will look like from start to finish.

What was your previous role before coming to Michigan Tech Global Campus and how did that experience prepare you for this one?

Well, I have worked in admissions since 2012, at a local university and at a community college. The decision-making process is very different for a high school student coming to their freshman year of college vs. that of an adult student returning later in life (or starting for the first time). These experiences with students have provided me with perspective. They’ve also opened my eyes to so many different life paths that people will walk through. Lastly, my previous roles have helped me develop a deeper understanding of diverse student experiences. And patience and empathy, of course!

What is the favorite part of being the Graduate Admissions Manager for Michigan Tech Global Campus?

Talking to cool people is my favorite part of the job. I enjoy being in a relationship and making a connection with students, chatting about kids or the weather or sports….finding that common ground with them. A close second is hearing from students semesters later and learning that they are doing well and planning their graduations. In other words, it is that feeling of accomplishment in knowing that you helped them get started.

Why have you chosen to work in online learning? That is, what about online learning resonates with you?

I think online learning is the wave of the future, especially for our adult learners. Online learning offers the flexibility students need to be able to say, “Yes, I can move toward that next goal while working at my current job or caring for my family, and so on.” Online learning allows nontraditional students to fulfill their personal and professional goals and to finish what they started. Or get a brand new start altogether.

Along with guiding students through the application process, you’ve often done outreach for Michigan Tech Global Campus. Can you say a little more about this work?

Amanda Irwin represents Michigan Tech Global Campus at the MAHLE Corporate Fellowship signing ceremony.
Amanda Irwin, sixth from the left, represents Michigan Tech Global Campus at the MAHLE Corporate Education Fellowship signing ceremony. In the center are MAHLE CEO and President Peter Lynch and MTU President Richard Koubek.

Well, I regularly travel to and participate in our corporate partner events to represent Michigan Technological University and Global Campus. For instance, in Fall 2023, I attended corporate fellowship signing ceremonies for both ITC (September) and MAHLE (November).

I’m also very active in my local chamber of commerce where I go to various events and spread the word about Michigan Tech and Global Campus. One of the most memorable events was the Midland Business Association’s (MBS) Women in STEM panel discussion, in which female researchers and leaders talked about some of their challenges in STEM roles. This event was partially sponsored by Global Campus. Global Campus was also a program sponsor for one of our WakeUp Midland networking breakfast events. These events offer a great opportunity to make business contacts, enjoy breakfast, and create networks.

And when Michigan Technological University sponsored Dr. Ruth Archer at the Lean Summit, I set up a Global Campus table there.

The goal in all of these events is getting exposure for Global Campus, building on the respect and reputation of our little school in the north, and letting people know that we can bring Michigan Tech to them.

Amanda Irwin, Graduate Admissions Manager for Global Campus

When you are not working, what do you like to do?

I love helping with my kids’ sports teams, especially basketball. Watching them play any sport is where you will find me most weekends.

When we aren’t playing sports, I enjoy adventuring with my husband and kids. We fish, explore parks, go rock hunting, go on waterfall adventures. The whole family loves going for a drive and searching for eagles and other cool birds.

I also enjoy some recreation league sports that I play in a few times a year, hanging with family and friends, and doing puzzles.

Amanda Irwin, Global Campus Admissions Manager, stands with  her husband and four small children in front of an icy waterfall.
Amanda Irwin and her family doing one of their favorite things: exploring waterfalls.

Anything else you’d like to add?

If you have questions about any of Michigan Tech’s online programs or the application process, please reach out to me at globalcampus@mtu.edu. You’ll get friendly service from someone who knows our programs and the application process inside and out.