Tag: Ruth Archer

Michigan Tech Global Campus: A Great Fit for Amanda Irwin

Amanda promoting the Michigan Tech Global Campus to prospective students.

Amanda doing what she does best: being an advocate and team player for Global Campus

Guiding Students With Expertise and Representing Global Campus With Passion

Michigan Tech Global Campus, which is responsible for housing MTU’s online graduate programs, continuing education, and more, is staffed by a small but mighty team. You previously learned about Vice President David Lawrence, such as his rigorous schedule and his passion for developing partnerships. Then, Brian Hannon, Director of Strategic Partnerships and Alliances, and former MTU hockey star (or should we say celebrity!), skated across the digital pages of this blog.

But there are a few people left to write about, two team members and student champions you need to meet. And one of them is Amanda Irwin, Graduate Admissions Manager for Global Campus. She was kind enough to take some time out of her busy schedule to let me interview her.

Before we get into the details of what you do at Michigan Tech Global Campus, tell us a little more about you.

Amanda Irwin, Graduate Admissions Manager for the Michigan Tech Global Campus.
Amanda Irwin, Graduate Admissions Manager for Michigan Tech Global Campus

In 2009, I graduated with my Bachelor’s in Business Administration (BBA), majoring in Accounting, from Saginaw Valley State University (SVSU). While completing my degree, I also worked full time in workforce development and case management.

That is when and where I found my passion for higher education. In my job, I worked closely with dislocated workers, helping them take advantage of grant money for retraining. And I loved it.

That experience is what launched me onto the path of helping students with their educational journeys. I am also a mom of four super cool kids!

What, exactly, do you do on your job?

In my role, I help prospective students through all stages of the inquiry and enrollment process. In doing so, I answer questions about our programs and application process. But probably the most impactful of my duties is walking students through the admissions process step by step, detailing the timeline, and letting them know what to expect next. I think students appreciate the insight. They feel more at ease knowing what the process will look like from start to finish.

What was your previous role before coming to Michigan Tech Global Campus and how did that experience prepare you for this one?

Well, I have worked in admissions since 2012, at a local university and at a community college. The decision-making process is very different for a high school student coming to their freshman year of college vs. that of an adult student returning later in life (or starting for the first time). These experiences with students have provided me with perspective. They’ve also opened my eyes to so many different life paths that people will walk through. Lastly, my previous roles have helped me develop a deeper understanding of diverse student experiences. And patience and empathy, of course!

What is the favorite part of being the Graduate Admissions Manager for Michigan Tech Global Campus?

Talking to cool people is my favorite part of the job. I enjoy being in a relationship and making a connection with students, chatting about kids or the weather or sports….finding that common ground with them. A close second is hearing from students semesters later and learning that they are doing well and planning their graduations. In other words, it is that feeling of accomplishment in knowing that you helped them get started.

Why have you chosen to work in online learning? That is, what about online learning resonates with you?

I think online learning is the wave of the future, especially for our adult learners. Online learning offers the flexibility students need to be able to say, “Yes, I can move toward that next goal while working at my current job or caring for my family, and so on.” Online learning allows nontraditional students to fulfill their personal and professional goals and to finish what they started. Or get a brand new start altogether.

Along with guiding students through the application process, you’ve often done outreach for Michigan Tech Global Campus. Can you say a little more about this work?

Amanda Irwin represents Michigan Tech Global Campus at the MAHLE Corporate Fellowship signing ceremony.
Amanda Irwin, sixth from the left, represents Michigan Tech Global Campus at the MAHLE Corporate Education Fellowship signing ceremony. In the center are MAHLE CEO and President Peter Lynch and MTU President Richard Koubek.

Well, I regularly travel to and participate in our corporate partner events to represent Michigan Technological University and Global Campus. For instance, in Fall 2023, I attended corporate fellowship signing ceremonies for both ITC (September) and MAHLE (November).

I’m also very active in my local chamber of commerce where I go to various events and spread the word about Michigan Tech and Global Campus. One of the most memorable events was the Midland Business Association’s (MBS) Women in STEM panel discussion, in which female researchers and leaders talked about some of their challenges in STEM roles. This event was partially sponsored by Global Campus. Global Campus was also a program sponsor for one of our WakeUp Midland networking breakfast events. These events offer a great opportunity to make business contacts, enjoy breakfast, and create networks.

And when Michigan Technological University sponsored Dr. Ruth Archer at the Lean Summit, I set up a Global Campus table there.

The goal in all of these events is getting exposure for Global Campus, building on the respect and reputation of our little school in the north, and letting people know that we can bring Michigan Tech to them.

Amanda Irwin, Graduate Admissions Manager for Global Campus

When you are not working, what do you like to do?

I love helping with my kids’ sports teams, especially basketball. Watching them play any sport is where you will find me most weekends.

When we aren’t playing sports, I enjoy adventuring with my husband and kids. We fish, explore parks, go rock hunting, go on waterfall adventures. The whole family loves going for a drive and searching for eagles and other cool birds.

I also enjoy some recreation league sports that I play in a few times a year, hanging with family and friends, and doing puzzles.

Amanda Irwin, Global Campus Admissions Manager, stands with  her husband and four small children in front of an icy waterfall.
Amanda Irwin and her family doing one of their favorite things: exploring waterfalls.

Anything else you’d like to add?

Yes. In the second week of March, I will be holding an in-person information session on our accelerated master’s degrees, accelerated certificates, and online graduate programs. At this event, there will be program directors; the always amazing Director of Graduate Enrollment Services, Jacque Smith; and, of course, free pizza. If you’re an eligible student, you’ll get an email from me. So check your inboxes!

If you have questions about any of Michigan Tech’s online programs or the application process, please reach out to me at globalcampus@mtu.edu or make an appointment on my calendar. You’ll get friendly service from someone who knows our programs and the application process inside and out.

Lean Expert Dr. Ruth Archer Represents MTU

Lean Mind Map for Michigan Technological University
Lean Mind Map for Michigan Technological University

As you can see from the Mind Map above, Lean definitely matters to Michigan Tech.

“Start somewhere and learn from experience.”

“Helping people create more value on their own represents on of the highest forms of respect.”

John Shook, Lean Expert

Helping people learn from experience, equipping them with both the skills and habits of mind to create value, and instructing them in Lean thinking and practices are gifts that Ruth Archer has enthusiastically provided to the Michigan Tech community for over a decade.

Director of Continuous Improvement for Michigan Tech since 2014, Archer “is responsible for facilitating improvements that close the gap between current state and the university’s strategic goals, fostering the continuous process of people development, and promoting collaborative partnerships and sharing Lean expertise in the state, the nation, and the global community” (Faculty Profile).

Dr. Ruth Archer, Director of Continuous Improvement at Michigan Tech

And in just over a month, she will be contributing her leadership and Lean skills to the 2023 Lean Solutions Global Summit. The summit will be held October 2 – 4 at the VanDyk Mortgage Convention Center in Downtown Muskegon, Michigan. This event includes tracks for the LEAN presence in four industries: healthcare, government, business, and higher-ed/non-profit.

At the summit, Ruth and Debra Levantrosser will share a session for the higher ed track. Debra is a lecturer at the University of Michigan, founder and lead advisor for Arbed Solutions, and chief executive at Shimmy Shack. In this session, Debra will discuss what is being taught to our future Lean leaders whereas Ruth will provide advice and plans for implementing Lean in a higher ed institution.

Putting Down Lean Roots

Ruth (what she prefers to be called) is also an MTU Alum (BSEE ‘86) and multifaceted thinker who combines her engineering experience and Lean expertise with a rich, interdisciplinary education. After acquiring her MBA in 1991, she went on to earn a PhD in Business Administration (2016). For her doctorate, she specialized in Industrial/Organizational Psychology (Northcentral University). You can read more about Archer’s accomplishments and credentials at her MTU page.

And her Lean roots go way back. That is, they were seeded in her work as an aircraft mechanic for the United States Air Force (USAF) in the 80s. There, she quicky discovered how “visual management, standard work, 5S, and more were integral to our everyday work.”

Michigan Tech, too, has a long history with continuous improvement.

The PCDA cycle, which is essential to Lean.
The PCDA (Plan, Do, Check, Act) Cycle

That is, in 2008, President Glenn Mroz brought in a Lean consultant to train and coach a Lean Implementation Staff.

Shortly afterwards, that same year, Michigan Tech held its first on-campus kaizen (continuous improvement) event.

Since that time, Lean has expanded across the university; there have been over 210 events involving more than 750 people.

Ruth, in fact, has always been a significant driving force behind Michigan Tech’s commitment to continuous improvement. Along with others, she has helped bring Lean to life.

She also lends her leadership and expertise to two student organizations: Leaders in Continuous Improvement and Silver Wings.

Sharing Her Skills in the Classroom

I believe in the Starfish principle; I might not be able to help everyone but I can make a difference to one! When I support others in learning and practicing the Lean fundamentals–respect for people and continuous improvement–they use their skills to improve their situation, reducing stress and releasing creativity in an upward spiral of changing their lives for the better.

Dr. Ruth Archer

What many might know Ruth for the most is her work in the classroom, both in-person and online. She graciously teaches several courses on Lean principles, teamwork, and communication, which are always well attended and received. And it is largely because of these courses that Michigan has a wealth of Continuous Improvement facilitators and implementation leaders.

Furthermore, anyone who has ever taken a class with Ruth can speak to her limitless knowledge, incredible organization, and boundless energy. That is, she keeps students on their toes with her quick pace, insightful commentary, probing questions, and interactive exercises. If you take one of her courses, your head will be full, I promise.

Helping Her Students Embrace Lean Culture

I make these claims from experience. That is, thanks to generosity of my supervisor, VP David Lawrence, I enrolled in Archer’s online vigorous 7-week course in 2022-2023. From my perspective and that of many others, Archer never seemed to flag (or lose her patience) as she guided us through essential Lean concepts and applications. She made us think about our assumptions, the importance of adding value to our jobs and our workplaces, and the significance of continuous improvement everywhere. With her, we learned about the forces that help and impede change management.

Ruth once asserted, “You can’t unsee Lean.”

She was right. To this day, for instance, I can’t unsee the waste encountered on my job: whether it is sending ten emails to get one answer, searching through six tabs on a webpage to cull essential information, or noticing redundancies (and gaps) in people’s roles. Her course made me analyze and work to ameliorate waste, inefficiency, and unnecessary work.

Throughout the course, Ruth always encouraged all students to take the opportunity (or maybe the gift) to reflect, to challenge themselves, to use continuous improvement principles in their own ways.

Joining Ruth at the Summit

Series of workshops offered at the Lean Solutions Global Summit.
The Variety of Workshops at the Lean Solutions Global Summit

Michigan Tech is excited to be a track partner for the Lean Solutions Global Summit.

If you would like to see Ruth in action or participate in the Lean Solutions Global Summit, you can register below.

Along with talks, the summit also includes teambuilding activities and several workshops. In addition, there are fun, educational tours of Zingerman’s and Menlo Innovations, where people can see Lean in Action.

Use the code SUMMIT500 to save $500.00 on your registration fee.