Ph.D. in Applied Cognitive Science and Human Factors (ACSHF) student Lamia Alam and research advisor Shane Mueller (CLS) are co-authors of an article published in the Journal of Cognitive Engineering and Decision Making.
The article is titled “Examining Physicians’ Explanatory Reasoning in Re-Diagnosis Scenarios for Improving AI Diagnostic Systems.”
From the abstract:
AI systems are increasingly being developed to provide the first point of contact for patients. These systems are typically focused on question-answering and integrating chat systems with diagnostic algorithms, but are likely to suffer from many of the same deficiencies in explanation that have plagued medical diagnostic systems since the 1970s (Shortliffe, 1979). To provide better guidance about how such systems should approach explanations, we report on an interview study in which we identified explanations that physicians used in the context of re-diagnosis or a change in diagnosis.