IT – News & Announcements

New Learning Management System

Posted by milligan under Software

Dear Colleagues,

After two years of investigation and the generous involvement of many faculty, staff and students, Canvas has been selected as the Learning Management System replacement for Blackboard/WebCT, which will no longer be supported by Blackboard after 2013. A summary of our selection process is available here.

Instructure’s Canvas is recognized as easier to use and more flexible for your needs; notably, most students and faculty like Canvas appreciably more than the others the faculty selection group examined: Moodle, Blackboard Learn and Sakai.

After consultation with the deans, key faculty and the support units we hope to begin sole use of Canvas for Summer term, 2012 (May 9). Should unanticipated technical difficulties arise, we will revisit this target date.

All courses and sections for Spring semester 2012 will be available with students enrolled in both Canvas and Blackboard/WebCT. You can elect to teach a course in either WebCT or Canvas. We are committed to letting you know the exact dates of the following essential information as soon as it is known:

• Your old courses from Web CT will be migrated automatically to Canvas

• Electronic grade submission will be available in Canvas

We will also provide you with complete support through the combined efforts of IT and eLearning @ Michigan Tech, which has a comprehensive plan for faculty support.

Faculty who wish to familiarize themselves with Canvas may do so by visiting mtu.instructure.com. Log in with your Michigan Tech userid and password. You can easily create test courses now and import your content from Blackboard if you prefer not to wait for the ‘bulk course migration.’

Project updates and status will be posted on the elearning blog.

Thank you for your continued support of the technology and learning advancements at Michigan Tech.

Walt Milligan
Ellen Marks
Tom Freeman

Huskymail Upgrade Postponed

Posted by Matthew Buss under Uncategorized

The Huskymail upgrade scheduled for Thanksgiving break has been postponed.

During this semester, several Huskymail infrastructure pieces have been restructured in order to improve performance.  As such, we have continued to work with several vendors on longer term solutions to these issues.  These processes have taken priority over the upcoming scheduled upgrade and thus will need to be rescheduled.  Our Huskymail Team is presently working on this timeline and we should be able to schedule this upgrade in the near future.  We thank you for your time and patience.  Please don’t hesitate to contact us if you have any questions or concerns.

New personal homepage service

Posted by jfernand under Uncategorized

IT is rolling out a new, more convenient way to publish personal homepages to the Internet.

The new method, currently available through PC’s only, places a folder in a user’s M: drive. The folder, called my_web_files automatically assigns the correct permissions for use on the web.

To use this service, simply save your web page files to M:\my_web_files, and they become instantly available to the World Wide Web.

Recent changes in the security configuration of the H:\ drive has made it necessary to utilize the new M:\my_web_files folder. We recommend that users of the public_html folder transition to this new method immediately, as the folder will be hidden the next time they log on.

This service is only applicable to campus PC’s that already mount the M: drive. Chemistry and VPA users should continue saving and accessing their web files as usual.

A Mac OS X compatible variation of the M:\ drive will be deployed shortly which will make this service available to Mac users as well.

For more information please refer to: MTU Web Files White Paper

As usual, if you have any questions, please contact it-help@mtu.edu, or call User Services at 7-1111.

New Wireless Certificate

Posted by jfernand under Mobile Communications

IT Security has replaced the expiring security certificate associated with the MichiganTech SSID present on our wireless network. This change will cause Apple devices to prompt the user to accept the new certificate. It is safe to accept this new certificate. The screenshot accompanying this article shows an example of what an iPhone displays when this happens. This link here shows what you would see on an Apple computer.

Security certificates are made to expire by design. As computer technology evolves, older generations of encryption technology (on which certificates are based) become vulnerable to more powerful computers. By expiring certificates, the risk associated with older technology is mitigated.

This new certificate will not expire until 2016.

Computer equipment recycling on for 9/16

Posted by jfernand under Miscellaneous

Information Technology and Facilities Management have teamed with Apple Inc. in a free program to dispose of old computer equipment that is no longer needed but often contains hazardous materials that can’t be disposed of in landfills.

Apple offers to recycle any manufacturer’s computers, monitors and printers at no cost to educational institutions. Apple also ensures the hardware is disposed of in an environmentally friendly manner, and all hardware is processed domestically in the US. Typically departments disposing of this equipment pay a per-pound charge.

All brands of the following Michigan Tech-owned equipment will be accepted: computers, monitors, laptops, printers, fax machines, scanners, desktop-size copy machines, CD drives, TVs, VCRs, projectors, overhead projectors, networking equipment, cables, keyboards, and mice. All equipment must have property tags removed and reported to Properties by Tuesday, Sept. 20th.  Please note that not all equipment can be disposed of. Properties will let you know if something cannot be included.

Large collection boxes will be placed at the loading docks on Friday, September 16th and will be available until noon on Tuesday, September 20th.  If you have a large quantity of items to dispose of, please email it-help@mtu.edu to schedule a pick up by Friday, September 16th.

As always, it is against Michigan Tech policy to improperly dispose of storage media such as hard drives and other memory devices. Hard drives should be removed from all equipment prior to drop off. The official media destruction policy is available at www.security.mtu.edu.

For more information, please email it-help@mtu.edu or call 487-1111.

Remote access to Windows desktops blocked at the campus border

Posted by jfernand under Uncategorized


The protocol used to access your windows desktop remotely (RDP) has been blocked at the campus border as a result of a sustained cyberattack that was starting to compromise some machines on campus.

In order to protect our campus assets, and minimize the disruption caused by these attacks, IT has had no choice but to block the protocol at the campus router, which means users will be unable to connect to their campus desktops directly; instead users are advised to connect to campus through our virtual private network (VPN), accessible through vpn.mtu.edu.

Please contact User Services (487-1111, it-help@mtu.edu) if you need help using our VPN system.

Photo “1997 China – Great Wall” (c) 2011 nlnnet, on Flickr

Huskymail upgrade postponed

Posted by jfernand under Upcoming Downtime

The Huskymail upgrade scheduled to happen on Aug. 27th has been postponed until Thanksgiving break.

Multiple parties have provided feedback that an email downtime right before classes began would inconvenience faculty, staff and students as they prepare for the beginning of the term. IT has decided to reschedule the upgrade until Thanksgiving break, which is the next window of opportunity for this upgrade. We will send further information in November about the timing of this upgrade.

Huskymail to be upgraded to version 6

Posted by jfernand under Upcoming Downtime

UPDATE: Upgrade postponed till Thanksgiving break; please read this notice

On Saturday, August 27, 2011, Information Technology will be upgrading the major software components of our campus email system, Huskymail. We are performing this upgrade to provide additional and updated email and calendaring features, and to fix several long-standing bugs.

This upgrade requires an outage which will begin at 8:00 PM on Saturday, August 27 and is expected to last for 8 hours, until 4:00 AM on August 28th. During this time, the Huskymail web client (http://huskymail.mtu.edu) and all ActiveSync, IMAP, POP, and Outlook clients will be unable to connect. Incoming messages will be queued on our servers and delivered at the end of the outage: no incoming messages will be lost.

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Home Directory Move for Physics, Math and Computer Science

Posted by jfernand under Upcoming Downtime

Home directories for Physics, Math and Computer Science users are being integrated into central storage starting this Saturday, August 13th, at 10:00pm. The integration involves an 8 hour-long file synchronization between storage shares, and a subsequent reconfiguration of servers and services to point to the new storage paths.

The integration will bring these home directories in alignment to the rest of the home directories on campus;  after the move is done, users in the three departments involved will have the same user experience on any computer they log in on campus, with the same set of home directories, networked drives, etc. available to them no matter what campus resource they log into.

The move will also integrate the accounts in these departments into the campus-wide Identity Management System.

The maintenance period is scheduled to be completed by 4:00pm on Sunday, August 14th. During this window, users are asked to terminate any background process that may be writing to their home directories, and log off any systems they may be logged into. After the maintenance window, User Services staff will be monitoring our issue management system in order to respond to any (however unlikely) problems caused by this integration. Please contact it-help@mtu.edu if any home directory-related problems arise.

Mac OS 10.7 not working with campus VPN service (now fixed)

Posted by jfernand under Uncategorized

UPDATE: F5 Systems provided a hotfix for this issue: the VPN has been tested to work on 10.7 and 10.7.1

Mac OS 10.7 (Lion), which now comes installed on all recently bought Apple desktops and laptops, does not interoperate well with our virtual private network (VPN) server (vpn.mtu.edu). The vendor for the VPN , F5 systems, is still working on the issue. As soon as they release a fix for this problem, we will be updating our system. Please watch this space for updates on this issue.

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Houghton, Michigan 49931-1295

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Houghton, Michigan 49931-1295
906-487-1885

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