This post about user experience goes hand-in-hand with a previous post I wrote about user intent. Once you know your audience and figure out what they need and when, you need to create the content on your website in a meaningful way. According to usability.gov,
User experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations. It also takes into account the business goals and objectives of the group managing the project. UX best practices promote improving the quality of the user’s interaction with and perceptions of your product and any related services.