The ESEM is back online and ready to use.
I’m not certain what went wrong but I’m suspicious of the AZtec scan grabber. The AZtec software acquires an ESEM image by taking control of the ESEM scan hardware. When the scan is complete it should release the ESEM hardware. I have seen a few times that it doesn’t release. If you have trouble seeing a scanning ESEM image after acquiring with AZtec try to shut down the AZtec software and see if the scan returns. If it still down’t return contact me and I’ll take a look at it.