Mini Improvement Event for HR Benefit Orientation Packet

A short improvement event (utilizing 5S methodology) occurred today to solicit feedback from recently hired employees on the value adding (and non-value adding) items in the Benefits Orientation Packet.  The packet is designed to provide resources for new staff to make decisions on benefits such as medical, dental and vision insurance, retirement, etc.   The packet has collected information and resources over time and through many benefit changes – which has resulted in a lack of organization, duplicate and redundant information, and non-value added information to the customers.  Check out the Before and After sheet of the improvements the team made in just a few short hours.


Comments Closed