In 2005, Dr. Nick Ellis founded a completely Non-Profit organization called MEDLIFE in order to battle the constraints of poverty world-wide. MEDLIFE stands for Medicine Education and Development for Low Income Families everywhere, and has been highly successful in not only terms of finances, but in the fulfillment of their mission as well. MEDLIFE is an organization I have been highly involved in the past three years, and now as my Lean journey continues to allow me to grow, I see different principles implemented in MEDLIFE that correlate with Lean Principles. It goes to show that the principles of Lean are applied anywhere and have a good impact, whether it’s done knowingly or not. That along with the caring mindset of the individuals that work with MEDLIFE is what allows them to be so effective.
Here are a few main principles I have noticed in MEDLIFE:
- Value is Defined by the Customer– When MEDLIFE goes to a community who needs help, they do not just show up with materials for a mobile clinic, or a garden, or a staircase. First, they listen to what the community members say their needs are and then get the materials required to solve the need, instead of bringing in what they think the community needs. MEDLIFE ensures that the community defines the value of their help, whether it be building materials or doctors and medical supplies. This allows them to spend finances on what is required, and produce an end result that brings value to the community.
- Find the Root-Cause– MEDLIFE’s work goes far beyond showing up and slapping on band-aid solutions that only help the problem momentarily. In every community, they work to understand the root-causes introduced by poverty and then they take action to come up with sustainable solutions. Many communities are without medical attention or medical centers due to lack of representation as well as government regulations: MEDLIFE builds hospitals, does follow-up care with patients with long-term issues diagnosed at mobile clinics, and works to get them land titles so they may vote and be eligible for health-care. Some communities get water every two-weeks and store water in empty chemical barrels, causing sickness and leading to health issues: MEDLIFE engineers and developers come together to build a legal community water pump that will ensure them accessible and clean water year-round. MEDLIFE works with the communities to solve the root-causes and provide high-quality solutions that are sustainable.
- Continuous Improvement– MEDLIFE is always looking at better and more efficient ways to provide services to a community in need. For MEDLIFE, they’re continually working so that they are always working to provide communities with high-quality services and not services that are just good enough or a little better than what they currently have.
- Safety- Part of MEDLIFE’s mission is to provide safe and homes and communities. Staircases are built so that the community has safer means of travel up and down large hills. Electrical systems are set up so that others aren’t trying to make Jerry-rigged and extremely dangerous power lines. MEDLIFE also puts out street lamps that help reduce crime and injury during the night.
Overall, I found it very interesting to sit down and look at the different correlations in general. I’m sure that the more I’m submerged in Lean Culture, the more I’ll see these correlations in many areas and aspects that I hadn’t before.