The Campus Store at MTU offers mailing and shipping supplies and services. However, they were running into a multitude of issues with those services that needed to be addressed. In this video, it is shown how using the Plan Do Check Act model as well as other Lean tools can lead to rapid improvement.
Watch this continuous improvement journey by clicking on the video below!
Want to learn more about Continuous Improvement and see more videos like this one? Visit our YouTube channel by clicking on this link!