Report Out on a Daniell Heights Damages Kaizen

AJ Mikus is the Facilities Manager for the Daniell Heights apartment complex at Michigan Technological University. AJ led an improvement event designed to improve the student experience of checking out of their apartments, reduce the amount of repairs needed, and ensure all damages were properly accounted for. Watch AJ’s report out on his kaizen experience at our Lean at Michigan Tech YouTube channel.

A process map of the apartment flip process
Process Mapping using Miro so the group could see together how the process was working for everyone.

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