Tag Archives: Student organizations

The Purpose of Lean

The Office of Continuous Improvement had the pleasure of welcoming guest Karyn Ross on Monday afternoon (and on her birthday, no less!). Having her here at Michigan Tech was a wonderful opportunity, as we get to learn more about Lean from another perspective.

While talking with Karyn and students from Leaders in Continuous Improvement, Karyn was asked how to better cultivate a Lean culture, was there certain tools that they should be using. Karyn’s response was not what I expected, but I was also pleasantly intrigued, as she addressed our usage of tools and Lean culture in a way that allowed be to look at Lean in a way I hadn’t previously.

In terms of tools, there are many that we have in order to help us make an improvement, and there tends to be heavy dependency on these tools. However, improvement is more than implementation of just a tool or tools: it’s the combination of principles, practice AND tools that allow us to accomplish an overall purpose. It is the establishment of the purpose that seems to have been forgotten, which means that an important key to improvement has been forgotten as well.

When beginning an improvement event, the first step is to identify and evaluate the current state, when really we should be asking and establishing what our purpose for the improvement is. “What is it we want to accomplish? What do we need to do, in order to make that accomplishment? How can it be done in a way that fulfills our purpose?” Establishing your purpose allows you to be able to define your target of the improvement. Only after the purpose and  your target are established can you truly look at your current state and start to find how to bridge the gaps. Only then can tools be used without creating waste.

In terms of culture, Karyn asked, “What is the purpose of Lean?”  To which the immediate response was the one I had only ever known; “To make all processes more efficient and effective.”

I was taken aback by Karyn, smiling, saying, “Can we flip flop those two?”

What did she mean, to flip the two? In most everything I had read about Lean, all that I had learned through training, the saying was always “efficient” and then “effective”. How could you be effective without being efficient first? Karyn went on to talk about that when a group works towards their purpose, and produces an end result that adds value to their customer, then they are being effective. The more value you produce for the customer, the more effective you are being, and the more you are fulfilling your purpose. Therefore, being more effective allows you to become more efficient, as you fulfill your purpose in the best, Lean way possible.

In all, I think that there is a lot that we can all learn about our purpose within Lean and about our own culture, Karyn more than helped me learn about my own. Towards the end of our visit, Karyn herself was asked what is the purpose of Lean, to which she replied:

“The purpose of Lean, is to help people improve the world.”

Karyn was overall, engaging and knowledgeable, and I wish I had had more time to talk to her. I hope that now, with my new found knowledge about my own purpose within Lean, that I can help other people improve the world, and do so more effectively.

 

 


A Blooming Relationship: Lean and MTU

It’s been nine years since China hosted the summer Olympics, nine years since the United States elected Barack Obama as the 44th President, nine years since the stock market crashed, and it’s been nine years since Michigan Technological University began it’s lean journey.

In 2008, University President Glen Mroz introduced Michigan Tech to Lean. In relative terms, nine years really isn’t that long, however, not a second was WASTED since the opening of our office, the Office of Continuous Improvement. After nine years, 236+ Kaizens (Improvement Events), 70+ Facilitators, 10 PICs, 2 Directors of Process Improvement, two classes, and one student organization, it is safe to say that our relationship with MTU’s campus is now BLOOMING.

We recently hosted our 2017 facilitator graduation ceremony and introduced 16 new facilitators to our pool! Congratulations to the new facilitators who are: Joan Becker, Debra Charlesworth PhD, Paul Charlesworth PhD, Johnny Diaz, Christina Fabian, Megan Goke, Timothy Griffin, Lori Hardyniec, Kristi Hauswirth, Brian Hutzler, Austin Kunkel, Lauren Movlai, Katherine Purchase, Joseph Snow, Madeline Mercado-Voelker, and Maryann Wilcox. These 16 people come from 13 different departments campus wide, and one has now left the university and is continuing their Lean journey in the community. These facilitators are another chapter of growth for this university and the mission is simple, to IMPROVE. It’s been said time and time again that probably the greatest aspect of Lean is the people and the culture. The culture is one of open-mindedness, collaboration, humility and respect. However, without the people, the culture would fail. We are proud to welcome this group of 16 to our culture.

graduation
A picture from the Facilitator Graduation Ceremony as Lori Hardyniec gives her speech.

Our growth on campus has not only impacted the faculty and staff, it has also been growing within our student population as well. On the same day of graduation our office hosted it’s first ever Student Information Session. At this session our PICs taught students a little about what lean and continuous improvement is, along with an activity on personal kanbans.  A few days after we hosted our information session, our student organization, Leaders in Continuous Improvement, received the award for the Most Improved Student Organization for the 2016-2017 academic year (how fitting).

LCI
LCI leaders Martine Loevaas, Tom Strome, and Rachel Chard with the Most Improved Award.

These three events all happened within the last week, highlighting the success lean is having at the university.

With our culture expanding and the amount of people involved rising, I know our university will soon be flourishing with Lean, and our students will be leaving here with skills that they not only learned in lecture and lab, but also from the environment that they are being surrounded by. This environment will provide everyone immersed in it with skills that companies, coworkers and employers are looking for such as team collaboration, problem solving, and again RESPECT for everyone. Lean and Continuous Improvement has proven over and over again that it is a way of life, a way of change, and a way of growth that anybody can take and adapt into their lives, and it has proven this to all that have hopped on board with our journey.

It’s been nine years since Michigan Technological University began it’s lean journey, and it is our DREAM that the blooming culture we have will flourish, and in nine years we’ll be able to look back on this time in our journey and have no words but “wow,” and no emotion but delight.


Lean and S.W.E.

I just got back from the national Society of Women Engineer’s (SWE) conference held this year in Nashville, TN. I was pleasantly surprised because there were three different sessions being held on continuous improvement. I was able to attend two of the three and really enjoyed them.

The first session I went to was titled “Shark Tank! A Creative Approach to Drive Continuous Improvement” and was given by Jennifer Walsh, an Engineering Program Group Manager from Medtronic. In the talk, Ms. Walsh presented some creative approaches to continuous improvement that I thought were great. An example was by using social media to convey ongoing continuous improvement techniques that were being used around her business unit.

swe

The second session that I was able to go to was titled “The People Side of Lean” held by Kimberly Sayre, PE from the University of Kentucky’s College of Engineering. Ms. Sayre, the Lean Systems Program Manager, talked about Lean as a systematic method for eliminating waste within a process. She explained “Lean was developed at Toyota (internally called the Toyota Production System), and the People Side of Lean is a critical piece of sustainable Lean transformation. Organizations first implement the tools, improve efficiencies and eliminate waste, but then reach a plateau until they are able to gain full employee buy-in.” Ms. Sayre went on to explain this “natural struggle point” in getting improvement throughout the whole system. This talk helped me navigate through this phase of my Lean journey, and she even included a hands-on exercise about communication skills. I especially loved how she was from an academic setting and saw how this could relate to Michigan Tech’s campus.

The last session that talked about Lean was held by Claribel Mateo, the HR Director at Turner Construction Company. Her talk, entitled “Using Technology to Build Better Buildings through Efficiency and Visualization,” talked about how Turner implements BIM (Building Information Modeling) and Lean Construction principles and practices on projects from early design to construction, to enable the project team to drastically reduce field requests for information and change orders while enhancing quality and compressing construction schedules.

Overall I had a great time at the conference and look forward to implementing what I learned back here in Houghton, as well as in my life after graduation.

 

 

 



Integrating Lean into Student Organizations on MTU’s Campus

One of the initiatives that the office of continuous improvement has for fiscal year 2015 is to incorporate more Kaizen events into student organizations. As president of Michigan Tech’s American Society of Mechanical Engineers (ASME) student chapter I was having frustration regarding the current state of our process of supporting the annual Student Design Competition (SDC). In this process a group of students builds a robot to go through an obstacle course. Trouble lied in communication and failure to compete in the competition even after thousands of dollars was vested in the activity. It then struck me that I could integrate my two activities, my work at the Office of Continuous Improvement and also ASME to be mutually beneficial.

To help launch the Lean mindset in the student organization I invited Ruth Archer, Manager of Process Improvement,  to introduce at a very basic level some tool they could integrate into their daily life. This helped show the members common industry practices of Lean, and continuous improvement. Ruth also spoke to them about how Michigan Tech works to make sure that there are continuous improvement efforts being done on current processes through the office of continuous improvement. This gave the students new insights into how the university was working at improving their experience as students of Michigan Tech.

A few days after this presentation the pre- meeting for the ASME  SDC team Kaizen event. I was put on as the team leader with Laura Henry and Jim DeRochers acting as co- facilitators and Kaylee Betzinger acting as the student process improvement coordinator. The current state was outlined and can be seen in the image below. Items included the lack of definite rolls and lack of time.

Current state photo

 

A week later the actual Kaizen event was held with the team members of the design team, the executive treasurer of ASME, as well as all support persons  facilitating the Kaizen present.

Some images of the current state were taken from the Kaizen event and can be seen below.

Start of p-map

 

 

The competition took place on April 10th and I look forward to seeing how integrating Lean practices helps the team in years to come as the most use from this event will come in this years preparation for the competition. One of the major outcomes is that Kaizen communication has been streamlined between the team and the executive board and an increased amount of documentation though Google Drive.

If your student organization is having trouble with a current process contact the Office of Continuous Improvement at: 906-487-3180, e-mail improvement@mtu.edu or request a Process Improvement Event here