The ESEM repairs are moving forward. IT has been troubleshooting a software issue and a technician from Thermo Fisher will be onsite next week.
All equipment status updates.
The repairs on the ESEM are still ongoing. We are continuing to work with Thermo Fisher on this issue.
Last week, the EDS system on the FESEM was sent out for repairs. It will likely be 3-4 weeks before the system is back online.
The FESEM is still available for imaging.
Unfortunately, the ESEM is still offline. We believe the problem has been identified. Hopefully, Thermo Fisher will be able to ship the part this week. Once the new part has been installed I will know more.
Thank you for your patience,
The EDS system on the FESEM is not initializing. I’m working with a technician to solve the problem. The FESEM is still available for high resolution imaging.
The ESEM is offline due to issues with the power supply. We are working with the manufacturer to correct the issue.
The ESEM is back online and available for use.
The ESEM is down. I am working with FEI to diagnose the error.
The STEM is back online. The chiller repairs are completed and the technician from FEI has finished his maintenance.
Facilities have completed the updates on the rooftop chiller. They add capacity to the system by switching to potable water to cool the condenser side of the chillers. This will temporarily resolve the problem and get us back online until a more robust solution can be implemented. The technician from Thermo Fisher will be here this week to complete the repairs. If all goes well the TEM will be back online next week.
Stay tuned for more information.