Developing Service Standards in the Library
Join us to learn about the library staff’s process for developing service standards, discuss opportunities to champion equity, inclusion and diversity issues and how to incorporate inclusive service values in your community at 3 p.m. Thursday (March 28) in the East Reading Room of the Library. “Leading with the Library – Diversity and Inclusion in Service,” will be presented by Library staff Erin Matas, Lindsay Hiltunen, Laurie Stark, John Schneiderhan and CDI.