September 13, 2023
I’m pleased to report that the ESEM repairs will be completed today and the instrument is available as soon as tomorrow morning.
September 8, 2023
Unfortunately, the power supply did not fix this issue. I’ve done as much remote troubleshooting as possible. We will have a service technician on campus next week to look into the issue.
If anyone has any urgent samples, please contact me and we can make other arrangements.
September 7, 2023
Just a quick update. It looks like the filament is not the issue. I have been working with SEMTech to diagnose the problem. They are overnighting me a power supply. We are going to replace it tomorrow. I will have an update at that point.
I know many of you are eager to get back on the instrument. I thank you for your patience.
September 6, 2023
The ESEM is down due to an issue with the filament. We are working on this and hope to have the issue resolved by tomorrow.