Category: Best Practices

Avoid Duplicating Meta Descriptions

What is a Meta Description?

When looking at your content in the CMS, the meta description is populated from the “Description” field towards the top of the Properties > Parameters screen for the page. Between the “Title” and “Keywords” fields. The description provides Google and other search engines with a short, relevant summary of your webpage. When someone searches on Google, they see a list of the top results. In the results, there is the title of the webpage, the URL, and the description. Having a good description will help the user decide if they want to click on YOUR page, versus the other options.

External Links and Beware of the ‘Link Trolls’

As a web manager, you have a lot of responsibility. You have to keep your content “fresh” and accurate. It is a lot of work when you have 50+ webpages to manage along with various other job responsibilities. Making CMS updates typically falls under “and other duties assigned”—making things particularly difficult.

The ‘What’ and ‘Why’ of External Linking

We link to a lot of external websites—ones that Michigan Tech does not own or control. We link to resources about the local community and lodging, responsible research practices, and the products that our university uses. We link to information about disabilities. To our corporate partners’ websites. To sponsors, writing tips, and career advice.

Flexibility/Usability Tradeoff

As the flexibility of a system increases, its usability decreases. It sounds simple, but yet is so difficult to understand. Flexibility has costs. I would argue this holds true in general, but for now let’s focus on the web.

Making it ‘Foolproof’

Murphy’s Law claims, in part, that “nothing is foolproof to a sufficiently talented fool.” In basic terms, you cannot plan for everything. Rather, you should design and code for the critical mass of users needed to make your website successful. When you go overboard on flexibility, you decrease efficiency, added complexity, increase time, and spend more money for development. You may deliver a user experience that is worse than what you started with.

The Hierarchy of (Web) Needs

Being a web professional at a university can be difficult. Department chairs say things like “I want a website that looks different from everyone else.” A liaison says “I want the newest, craziest, most different website that you can make.” Everyone wants ‘cutting edge,’ although they don’t know what that means or why they are asking for it.

Those who don’t work in the web profession get lost in flashy designs, zany animations, and sparkles. They rarely analyze how many clicks it takes to get to the real information, how accessible a website is to those with disabilities, or how user-friendly a website is on an iPhone. They just want to be ‘wowed.’ Does their audience really want to be wowed, though?

Please Attribute Sources to Migrated Content in Blogs

Attention web liaisons: if you copy existing content into your department’s blog from a web page or another source, please ensure that you have given credit to the author(s) by adding a byline. This policy applies to content that is authored by any member of the campus community (except for Tech Today), including individuals within your department, not only content that originates outside of the University. Plagiarism charges may be filed if credit is not given where it is due.

Thank you.

– UMC Web Team

Note: This was originally posted on October 4th, 2012.