Katherine Baeckeroot, Intern for Quicken Loans

Katherine Baeckeroot at Quicken LoansThis past summer I had the wonderful opportunity to obtain an internship with Quicken Loans. Quicken Loans is a mortgage-lending company that operates out of Michigan, Ohio, and Arizona. For three months I worked alongside Quicken team members in downtown Detroit in what turned out to be one of the most fulfilling and rewarding experiences of my life. My position title was that of a Technical Writer. I was on a team called Rock Docs, working alongside business analysts and other technical writers within the IT department. My main task as an intern was to create documentation for the systems within IT. This included all functioning parts of a process ranging from change management, risk management practices, to testing and implementation of applications. I mediated the information between the subject matter experts and the business analysts, creating usable documentation as a means of tracking information and for knowledge management purposes. The skills I learned at Michigan Technological University have been solidified by this experience.

Alongside the actual experience in the field, my time at Quicken Loans was incomparable. The company culture is absolutely phenomenal and the values that they hold most important are lifelong skills that are applicable in any situation. In addition to these aspects, I discovered a new-found love for the city of Detroit, as there were numerous opportunities to volunteer in the community in which we worked. My internship with Quicken Loans was one of the best experiences of my life; I grew immensely as a person from this opportunity.


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